Quickbooks Online Logo Award Winner Product Badge
Quickbooks Online Logo Award Winner Product Badge
Intuit

Quickbooks Online

Composite Score
8.3 /10
CX Score
8.4 /10
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Category
Quickbooks Online
8.3 /10

What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

Company Details

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Awards & Recognition

Quickbooks Online won the following awards in the Accounting - Midmarket category

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

91 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Acts with Integrity
  • Client's Interest First

Feature Ratings

Average 89

Dashboards, Analytics and Reporting

90

Cost Revenue Tracking

90

Expense Management

89

Reconciliation

89

Accounts Payable Purchase Orders

89

General Ledger Chart of Accounts

89

Cash Flow Management

88

Accounts Receivable Invoicing

87

Project Accounting

87

Budgeting Forecasting

86

Integration APIs

81

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Data Integration

88

Ease of Customization

86

Vendor Support

84

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Quickbooks Online Reviews

Tony Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Every accountant's need

Likeliness to Recommend

9 /10

What differentiates Quickbooks Online from other similar products?

They are easy to use and have a vast network of trainers around the world

What is your favorite aspect of this product?

its simple and easy to use according to your needs

What do you dislike most about this product?

license cost is a bit high

What recommendations would you give to someone considering this product?

Its a useful solution that can add value to you company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Lynne E.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

A personal assistant

Likeliness to Recommend

9 /10

What differentiates Quickbooks Online from other similar products?

Very user friendly and easy to navigate

What is your favorite aspect of this product?

Easy to navigate and it suits my business

What do you dislike most about this product?

Nothing that I dislike

What recommendations would you give to someone considering this product?

Speak to someone who has it to find out the pros and cons

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Miranda H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

QuickBooks Online is a great Invoicing tool

Likeliness to Recommend

10 /10

What differentiates Quickbooks Online from other similar products?

Ease of creating and sending custom quotes and invoices via emails.

What is your favorite aspect of this product?

Cloud accounting- I like that I can access anything from any browser. Inventory control abd AP automation.

What do you dislike most about this product?

It's hard to track expenses during initial setup.

What recommendations would you give to someone considering this product?

Read documentation available on the vendor website to gain knowhow on customization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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