Quickbooks Online Logo Award Winner Product Badge
Quickbooks Online Logo Award Winner Product Badge
Intuit

Quickbooks Online

Composite Score
8.3 /10
CX Score
8.4 /10
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Category
Quickbooks Online
8.3 /10

What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

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Awards & Recognition

Quickbooks Online won the following awards in the Accounting - Midmarket category

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

91 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Acts with Integrity
  • Client's Interest First

Feature Ratings

Average 89

Dashboards, Analytics and Reporting

90

Cost Revenue Tracking

90

Expense Management

89

Reconciliation

89

Accounts Payable Purchase Orders

89

General Ledger Chart of Accounts

89

Cash Flow Management

88

Accounts Receivable Invoicing

87

Project Accounting

87

Budgeting Forecasting

86

Integration APIs

81

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Data Integration

88

Ease of Customization

86

Vendor Support

84

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Quickbooks Online Reviews

Melvin J.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use accounting tool with great support.

Likeliness to Recommend

10 /10

What differentiates Quickbooks Online from other similar products?

I like the UX and UI of the application and it is very easy to create invoice with the application and it is very easy and simple to use for daily accounting. Quickbooks Online has a good reconciliation features and it makes accounting processes easier and smooth. The dashboard is highly customizable to suit your needs and it is very safe and secure.

What is your favorite aspect of this product?

Quickbooks Online is one of the best and user-friendly accounting application. It is beginner friendly and it ensures that you fall in love with every feature. I like how it is well organized to help you with every accounting aspects. The customer support is the best team i have ever engaged with and their services are exceptional.

What do you dislike most about this product?

Sometimes i find it a little bit hard to find transactions, adjust them or reverse changes that has already been made. Overall, it is an excellent and recommendable solution for accounting.

What recommendations would you give to someone considering this product?

Yes i recommend Quickbooks Online for accounting and financial management.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Henrick H.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy Online Accounting Tool

Likeliness to Recommend

10 /10

What differentiates Quickbooks Online from other similar products?

Quickbooks Online allows us to carry out our accounting activities from anywhere, which makes it different from other similar products.

What is your favorite aspect of this product?

Quickbooks Online is affordable and reliable. I like Quickbooks Online because I can access it from anywhere using my computer or phone. It has an intuitive interface.

What do you dislike most about this product?

I do not dislike Quickbooks Online. It offers the best online accounting services to us.

What recommendations would you give to someone considering this product?

Quickbooks Online will offer you the best online accounting services that will streamline your operations. Quickbooks Online is highly affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shawn S.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Adept piece of bookkeeping software

Likeliness to Recommend

10 /10

What differentiates Quickbooks Online from other similar products?

The system adapts itself to different business goals and unique requirements. This cloud-based application excels in managing our bookkeeping needs, offering comprehensive management of accounts payable, receivable, invoicing and real-time fixed asset management

What is your favorite aspect of this product?

QuickBooks Online provides exceptional navigation tools and user interface. It Includes a dashboard and reporting function, and offers receipt scanning

What do you dislike most about this product?

QuickBooks Online doesn’t support bank reconciliation, tax management, or expense tracking. Doesn’t support payroll management either

What recommendations would you give to someone considering this product?

Its powerful features and appealing design make it the best accounting and bookkeeping software allowing users to control cash flowing in and out of their business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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