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What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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In Partnership With SelectHub
Quickbooks Online Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Quickbooks Online.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
91 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Helps Innovate
- Unique Features
- Acts with Integrity
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards, Analytics and Reporting
Cost Revenue Tracking
Expense Management
Reconciliation
Accounts Payable Purchase Orders
General Ledger Chart of Accounts
Cash Flow Management
Accounts Receivable Invoicing
Project Accounting
Budgeting Forecasting
Integration APIs
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Ease of Customization
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Also Featured in...
Quickbooks Online Reviews
Om Prakash J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
An expensive decision, didn't meet requirements!
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Ease of use and cost is a plus, if you are a small company, QuickBooks is good for us, but cannot handle large set of data or complexities.
What is your favorite aspect of this product?
Multiple payment options Ease of use Invoice level data entry Ease of access
What do you dislike most about this product?
Customer support Login issues
What recommendations would you give to someone considering this product?
If you a small or a medium size enterprise, please go for the product it helps with the record keeping and maintenance is easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Cons
- Less Effective Service
- Less Caring
Please tell us why you think this review should be flagged.
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Loveleen R.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2024
Fantastic Product.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
The usage efficiency, technical support team and the cost.
What is your favorite aspect of this product?
Efficient product and helps to maintain me transparency in bookkeeping of business and also the users interface.
What do you dislike most about this product?
Nothing as such.
What recommendations would you give to someone considering this product?
Just go for it.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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Libby S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2023
"Great tool, I love it and recommend it."
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Some of its features are so robust that they set it apart from similar software. There isn't any comparable program that's as advanced as this one.
What is your favorite aspect of this product?
Intuit Online's Accounts Payable Features Were the Most Useful I found the ability to keep track of my activities extremely helpful. I have almost a hundred workers, so you can understand how busy I am.
What do you dislike most about this product?
The lack of a physical presence is the feature of QuickBooks Online that is least helpful, but the support line makes it feel like you have someone right there with you. It is truly remarkable how they work with you as if they were right there, keeping track of everything in their systems so you never have to wonder where they are or where you are in the process of completing a task. The people who back them up are in the same league as the best in the world.
What recommendations would you give to someone considering this product?
This program comes highly suggested due to its user-friendliness and the fact that it can be accessed from anywhere over the internet, which is a huge plus when you need to get some work done away from the office.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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