Quickbooks Online Logo Award Winner Product Badge
Quickbooks Online Logo Award Winner Product Badge
Intuit

Quickbooks Online

Composite Score
8.3 /10
CX Score
8.4 /10
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Category
Quickbooks Online
8.3 /10

What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

Company Details

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Awards & Recognition

Quickbooks Online won the following awards in the Accounting - Midmarket category

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

91 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Acts with Integrity
  • Client's Interest First

Feature Ratings

Average 89

Dashboards, Analytics and Reporting

90

Cost Revenue Tracking

90

Expense Management

89

Reconciliation

89

Accounts Payable Purchase Orders

89

General Ledger Chart of Accounts

89

Cash Flow Management

88

Accounts Receivable Invoicing

87

Project Accounting

87

Budgeting Forecasting

86

Integration APIs

81

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Data Integration

88

Ease of Customization

86

Vendor Support

84

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Quickbooks Online Reviews

Anthony M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great accountant collaboration tool!

Likeliness to Recommend

9 /10

What differentiates Quickbooks Online from other similar products?

You can access your data from any device. The product does offer a free mobile app with no extra fees and it is tax deductible.

What is your favorite aspect of this product?

The dashboard is customizable and easy to understand. I also noticed you can even communicate live with an accountant.

What do you dislike most about this product?

Some of the drawbacks with this product are the lack of support, it's pricey, and needs to improve in performance compared to Quickbooks Desktop.

What recommendations would you give to someone considering this product?

This solution is perfect if you like to work on the go and want something that is secure enough to access your data from anywhere.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Helps Innovate

Lucky R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Online Accounting Expert

Likeliness to Recommend

9 /10

What differentiates Quickbooks Online from other similar products?

Ease-to-use and intrusive graphical-user-interface design. Payroll generation. Online shopping cart

What is your favorite aspect of this product?

Adding Bank statements to their corresponding account records

What do you dislike most about this product?

We are satisfied with all it offers

What recommendations would you give to someone considering this product?

May you consider all it takes then implement it into use

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Karan K.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2025

Splendid Product, Bestest in field.

Likeliness to Recommend

9 /10

What differentiates Quickbooks Online from other similar products?

Easy ,efficient and time saving product makes more different from other product

What is your favorite aspect of this product?

Syncing of banks smoothly, Easy to drag attachments, easy to extract reports.

What do you dislike most about this product?

Along with number of good aspects there is only one thing which I think needs to work on is more options for customizing reports. They should provide more options to customize reports and save these reports in product for future references

What recommendations would you give to someone considering this product?

I always recommend this product to all my peers because it's pocket friends product with multiple benefits. Like easy to track stock, expenses reports, bank syncing and syncing with other products

Pros

  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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