Quickbooks Online Logo Award Winner Product Badge
Quickbooks Online Logo Award Winner Product Badge
Intuit

Quickbooks Online

Composite Score
8.3 /10
CX Score
8.4 /10
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Category
Quickbooks Online
8.3 /10

What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

Company Details

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Awards & Recognition

Quickbooks Online won the following awards in the Accounting - Midmarket category

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

91 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Acts with Integrity
  • Client's Interest First

Feature Ratings

Average 89

Dashboards, Analytics and Reporting

90

Cost Revenue Tracking

90

Expense Management

89

Reconciliation

89

Accounts Payable Purchase Orders

89

General Ledger Chart of Accounts

89

Cash Flow Management

88

Accounts Receivable Invoicing

87

Project Accounting

87

Budgeting Forecasting

86

Integration APIs

81

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Data Integration

88

Ease of Customization

86

Vendor Support

84

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Quickbooks Online Reviews

Alesia L.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

QuickBooks Online utilization from Graphic design

Likeliness to Recommend

7 /10

What differentiates Quickbooks Online from other similar products?

I am not much into QuickBooks Online, but I believe it's the best as it offers more than all accounting features that I require.

What is your favorite aspect of this product?

Cash flow, accounts Payable and receivable has been easy to automate with just a click. It has enabled me to develop intuitive invoices.

What do you dislike most about this product?

The features available are complex making them hectic to use without requesting help from support or reading tutorials.

What recommendations would you give to someone considering this product?

To learn how to customize QBO prior to deployment.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Kristen R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Easy to use and implement into any field/office!

Likeliness to Recommend

8 /10

What differentiates Quickbooks Online from other similar products?

Accessible across different operating systems

What is your favorite aspect of this product?

Easy to use and access

What do you dislike most about this product?

Tough to get used to the first time but easy to get the hang of

What recommendations would you give to someone considering this product?

Definitely purchase and implement in your company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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