ProTexting Logo Award Winner Product Badge
ProTexting Logo Award Winner Product Badge
ProTexting

ProTexting

Composite Score
8.3 /10
CX Score
8.6 /10
Category
ProTexting
8.3 /10

What is ProTexting?

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Company Details


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Awards & Recognition

ProTexting won the following awards in the SMS Marketing category

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ProTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProTexting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
98%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProTexting?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Text Messaging

95

Scheduled Messaging

94

Social Media Marketing Management

92

Communication Archive

91

Application Integration

90

Mobile Marketing Management

89

Loyalty Promotions Management

89

Opt-in

88

Marketing Analytics

87

Surveys Feedback

86

Mobile Payments

83

Vendor Capability Ratings

Average 89

Ease of Implementation

93

Vendor Support

90

Ease of Data Integration

90

Quality of Features

89

Business Value Created

89

Availability and Quality of Training

89

Ease of Customization

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Breadth of Features

87

Ease of IT Administration

86

ProTexting Reviews

Ann J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates ProTexting from other similar products?

ProTexting provides detailed reporting and analytics, hence allowing users to track campaign performance and measure their ROI.

What is your favorite aspect of this product?

ProTexting is easy to use.

What do you dislike most about this product?

ProTexting has limited message length.

What recommendations would you give to someone considering this product?

One needs to evaluate their messaging needs and determine whether ProTexting will meet those needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David P.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

ProTexting is a wonderful marketing tool.

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

We’re able to easily incorporate ProTexting into our platform thanks to extremely helpful and friendly customer service and support, as well as an easy-to-navigate platform. The outcomes have been fantastic. We can interact with our listeners one-on-one and send out mass texts alerting them to deals and forthcoming guests. ProTexting is an excellent tool at an affordable price. The support team was incredibly helpful in assisting me in achieving my design goals with CSS assistance! The variety of customizations, components, and an easy-to-use control panel will save you a lot of time and effort.

What is your favorite aspect of this product?

Protexting is SMS and MMS marketing software that allows you to deliver marketing SMS to a specific audience. It’s a nice tool to be able to add emojis and schedule messages. We also like the text scheduling and auto-reply features because we can easily plan the text at the time we want the message to be delivered and people can use automated responses to ask questions about their issues.

What do you dislike most about this product?

ProTexting should expand its coverage and give better prices in certain countries. Some features are difficult to grasp, but phone assistance makes up for it.

What recommendations would you give to someone considering this product?

Protexting offers the finest bulk SMS and MMS service, allowing us to enter new markets and reach new audiences. Because of its increased accessibility to the general population, it has significantly increased sales of our software. I found the platform to be extremely useful for our clients, and the entire setup procedure was simpler than ever.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

Krishna A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2024

Efficient sms tool

Likeliness to Recommend

10 /10

What differentiates ProTexting from other similar products?

Its stand out for its user friendly interface and advance group messaging capabilities, making it ideal for business of all sizes. Its seamless integration with other platforms enhances its versatility.

What is your favorite aspect of this product?

The detailed analytics and reporting features are incredibly useful, offering valuable insights to optimize SMS campaigns effectively.

What do you dislike most about this product?

The pricing structure can feel a bit restrictive for small businesses with limited budgets, especially when scaling campaigns.

What recommendations would you give to someone considering this product?

If you need reliable SMS Marketing with great analytics, Protexting is a strong contender. Test the features with a smaller plan before committing fully.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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