Protectimus Logo
Protectimus Logo
Protectimus

Protectimus

Composite Score
7.8 /10
CX Score
7.8 /10
Category
Protectimus
7.8 /10

What is Protectimus?

Protectimus provides multi-factor authentication solutions for enterprises, SMBs, and individuals. Their 2FA solution works on-premises or in the cloud, seamlessly integrating with any infrastructure using APIs, SDKs, and plugins. OTP delivery methods include hardware tokens, 2FA apps with cloud backup for iOS and Android, SMS, email, and MFA chatbots. Protectimus supports OATH standards and offers features such as data signing, time/country filtering, and more, ensuring robust security.

Company Details


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Protectimus Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
84%
Conflict Resolution:
86%
Strategy & Innovation:
77%
Service Experience:
85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Protectimus?

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0% Negative
28% Neutral
72% Positive

Pros

  • Reliable
  • Saves Time
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 85

OTP Authentication

91

Role and User Management

87

Integration APIs

86

Multi-Device Protection

85

Dashboards, Analytics and Reporting

83

Email Authentication

81

Hard Token Authentication

80

Role-Based Multi-Factor Authentication

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Vendor Support

87

Ease of Customization

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Quality of Features

84

Ease of Implementation

84

Breadth of Features

82

Ease of Data Integration

81

Usability and Intuitiveness

80

Ease of IT Administration

78

Protectimus Reviews

Bohdan M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to install and use MFA software

Likeliness to Recommend

10 /10

What differentiates Protectimus from other similar products?

For us, the most important factor was the fact that Protectimus offers customization options, user-friendly authentication methods, and cost-effectiveness.

What is your favorite aspect of this product?

My favorite aspect of this product is the extensive customization opportunities it provides. Being able to tailor the authentication process to our specific security needs was the main factor of choosing this 2FA solution.

What do you dislike most about this product?

Everything works well for us.

What recommendations would you give to someone considering this product?

Check if Protectimus seamlessly integrates with your existing systems. If you don't see the required integration component, don't hesitate to get in touch with their support team. Most probably, they will be ready to help you with your project and work on an integration with you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kirk A.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use, Android dependent.

Likeliness to Recommend

8 /10

What differentiates Protectimus from other similar products?

Works well with our 2FA solutions.

What is your favorite aspect of this product?

Very easy to use.

What do you dislike most about this product?

Need to have access to an android device to program fobs.

What recommendations would you give to someone considering this product?

Other than the initial programming, they are easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Exceptional Security Solution

Likeliness to Recommend

10 /10

What differentiates Protectimus from other similar products?

Protectimus is truly exceptional and stands out from other similar products in numerous ways. First and foremost, its reliability is unmatched. The advanced technology and robust infrastructure ensure that the security measures provided are highly effective and trustworthy. One of the standout features of Protectimus is its ease of use. The user-friendly interface and simple setup process make it accessible to both tech-savvy individuals and those who may be less familiar with security systems. It is incredibly convenient and hassle-free to implement, saving valuable time and effort.

What is your favorite aspect of this product?

Another aspect that sets Protectimus apart is its versatility. This product offers a wide range of authentication methods, including hardware and software tokens, SMS and email OTP options. This flexibility allows users to choose the method that best suits their needs, making it adaptable to various industries and use cases. The level of customer support provided by Protectimus is also commendable. Their team is highly responsive, knowledgeable, and dedicated to assisting users with any queries or concerns. This exceptional support ensures a smooth experience throughout the entire usage of the product.

What do you dislike most about this product?

One drawback that is not clear on the Protectimus website is the lack of specific information about what is included in the free plan. To enhance the appeal of the free plan and improve the experience for potential customers, it would be beneficial to provide clearer information about what is included in the plan, what features are available, and what limitations apply. This will help users make informed decisions and better understand how well the free plan aligns with their needs.

What recommendations would you give to someone considering this product?

In terms of recommendations, I would advise anyone considering this product to thoroughly assess their specific security needs and evaluate how Protectimus can meet those requirements. It is essential to take advantage of the free trial or demo period to experience the product firsthand and ensure it aligns with your expectations. Additionally, reaching out to the customer support team for any inquiries or clarifications can provide valuable insights before making a final decision.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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