PROS

PROS Smart CPQ

Composite Score

6.4 /10

CX Score

6.5 /10

16 Reviews Write a Review

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What is PROS Smart CPQ?

PROS configure, price, quote software solutions accelerate sales by enabling your team to respond to customer quotes within minutes. Integrate AI-based price optimization science and increase your sales teams’ ability to win the sale on the first quote. With PROS CPQ software solutions, your team can now quickly quote the right products at the right price.

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Awards & Recognition

PROS Smart CPQ won the following awards in the Configure, Price, Quote category

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0 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

PROS Smart CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PROS Smart CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

4
Since last award

85 Plan to Renew

8
Since last award

65 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PROS Smart CPQ?

7% Negative

17% Neutral

76% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Respectful

Feature Ratings

Average 74

Product and Service Configuration

Rules Engine

Workflow & Approvals

Catalog Management

Multi Currency

Discounting Management

Reporting and Analytics

Application Integration

Visual Configuration

Quote Development and Administration

Guided Selling

Vendor Capability Ratings

Average 70

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Business Value Created

PROS Smart CPQ Reviews

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Fantastic product

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Xavier B.

Role: Consultant
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Very powerfull at managing very big quotes

Likeliness to Recommend

10 /10

What differentiates PROS Smart CPQ from other similar products?

PROS Smart CPQ provides a powerful engine for managing large quotes. It also includes an easy-to-use document designer based on Microsoft Word. It provides a very unique rule engine that allows you to focus on what to calculate instead of how to calculate it for complex quotes and calculations. You can manage very deep constraints between services or products with it.

What is your favorite aspect of this product?

The PROS Smart CPQ software is "agnostic". Any CRM or ERP can be used with it. You can use it as the centerpiece of your omni-channel selling strategy. Your prospects can start on your website, then your commercial team can continue where they stopped and close the deal. Upon becoming a client, your prospect will have a personal account with specific features. This is all managed by PROS Smart CPQ.

What do you dislike most about this product?

Managing powerfull products takes time.

What recommendations would you give to someone considering this product?

Make sure you define your strategy and product catalog carefully. To effectively describe your needs, review your internal processes.

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Abinav Y.

Role: Consultant
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Intelligent & Powerful CPQ with rich Capabilities

Likeliness to Recommend

8 /10

What differentiates PROS Smart CPQ from other similar products?

The end-user interface is commendable pushing the client and customer experience high with the help of its Product Configuration & Catalog capabilitiies. The PROS system integrates seamlesly with CRM.

What is your favorite aspect of this product?

AI driven customer specific price guidance and guided selling capabilities are one of the best in the market.

What do you dislike most about this product?

Product team support could be better.

What recommendations would you give to someone considering this product?

I would definitely recommend PROS Smart CPQ along with the PROS Performance Quoting (PQ) services. Easier and faster implementations and far greater performance are just few of the advantages of the PQ platform over the legacy system.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Cons

Wastes Time

PROS Smart CPQ

What is PROS Smart CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

PROS Smart CPQ Ratings

75 Likeliness to Recommend

4 Since last award

85 Plan to Renew

8 Since last award

65 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love PROS Smart CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

PROS Smart CPQ Reviews

Fantastic product

Likeliness to Recommend

Pros

Xavier B.

Very powerfull at managing very big quotes

Likeliness to Recommend

Pros

Abinav Y.

Intelligent & Powerful CPQ with rich Capabilities

Likeliness to Recommend

Pros

Cons

4
Since last award

8
Since last award

2
Since last award

Feature Ratings

Product and Service Configuration

Rules Engine

Workflow & Approvals

Catalog Management

Multi Currency

Discounting Management

Reporting and Analytics

Application Integration

Visual Configuration

Quote Development and Administration

Guided Selling

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Business Value Created