Proofpoint

Proofpoint ITM

Composite Score

8.2 /10

CX Score

8.6 /10

5 Reviews Write a Review

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What is Proofpoint ITM?

As the leading people-centric Insider Threat Management (ITM) solution, Proofpoint’s ITM protects against data loss and brand damage involving insiders acting maliciously, negligently, or unknowingly. Proofpoint correlates activity and data movement, empowering security teams to identify user risk, detect insider-led data breaches, and accelerate security incident response.

Company Details

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Proofpoint ITM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 92%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Proofpoint ITM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Forensic Investigation Capability

100

Integration

100

Alerts and Responses

Behavioral Triggers

Risk Scoring

Machine Learning

Vulnerability Scanning

User Privacy

User Threat Detection

Logging and Monitoring

Data Loss Prevention

Vendor Capability Ratings

Average 95

Ease of Data Integration

100

Usability and Intuitiveness

100

Quality of Features

100

Business Value Created

100

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Vendor Support

Breadth of Features

Proofpoint ITM Reviews

SMARANIKA H.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2024

Extensive monitoring capabilities

Likeliness to Recommend

9 /10

What differentiates Proofpoint ITM from other similar products?

Extensive Monitoring: Captures and analyzes user activity across various endpoints, applications, and networks. Advanced Threat Detection: Employs machine learning, behavioral analysis, and anomaly detection to identify suspicious activities. Data Loss Prevention (DLP): Prevents sensitive data exfiltration through content-aware and contextual policies. User and Entity Behavior Analytics (UEBA): Analyzes user and entity behavior patterns to identify potential insider threats. Investigation Tools: Provides tools for investigating potential incidents and gathering evidence. Cloud-Based Delivery: Offers scalability and ease of deployment.

What is your favorite aspect of this product?

Endpoint Monitoring: Monitors user activity on endpoints, including file access, network traffic, and application usage. Network Monitoring: Monitors network traffic for suspicious activity indicative of insider threats. Email Monitoring: Monitors email activity for data exfiltration attempts and other suspicious behavior. User Activity Monitoring: Tracks user activity across various platforms and applications to identify anomalies. User and Entity Behavior Analytics (UEBA): Analyzes user and entity behavior patterns to identify potential insider threats.

What do you dislike most about this product?

Cost: Compared to some competitors, Proofpoint ITM might have a higher price point, especially for larger organizations. Implementation Complexity: Setting up and configuring the solution can be complex, requiring technical expertise. False Positives: Extensive monitoring might lead to false positives that require manual investigation, impacting operational efficiency. Privacy Concerns: Monitoring user activity raises privacy concerns, requiring careful policy and implementation to maintain compliance. Limited Customization: While offering flexibility, advanced users might desire more in-depth customization options.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Proofpoint ITM

What is Proofpoint ITM?

Company Details

Need Assistance?

Proofpoint ITM Ratings

91 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Proofpoint ITM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Forensic Investigation Capability After an incident has occurred, a forensic investigation will be required to provide the complete picture.

Integration Ability of the tool to be integrated with other security software such as SIEM, DLP, and others.

Alerts and Responses Deploy alerts when suspicious behavior is detected. Automated responses sent to users notifying them of locked accounts, investigations or quarantine.

Behavioral Triggers The ability to track and monitor user activity such as browsing history, engagement, etc. Investigates big data movement and file transfers.

Risk Scoring Provides an overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Machine Learning Ability of the tool to train algorithms through historical data.

Vulnerability Scanning Ability to scan database for vulnerabilities

User Privacy The ability to ensure that the user’s personal data and apps are separate from corporate data.

User Threat Detection Capability of the tool to uncover risky users by identifying anomalous behavior or activity.

Logging and Monitoring logging user activity and ensuring pristine historical data across inter-process activity

Data Loss Prevention Capability of the software to use real-time user notification and blocking in the event of a breach.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Proofpoint ITM Reviews

SMARANIKA H.

Extensive monitoring capabilities

Likeliness to Recommend

Pros

Feature Ratings

Forensic Investigation Capability

Integration

Alerts and Responses

Behavioral Triggers

Risk Scoring

Machine Learning

Vulnerability Scanning

User Privacy

User Threat Detection

Logging and Monitoring

Data Loss Prevention

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Vendor Support

Breadth of Features