Proofpoint

Proofpoint Essentials Email Security

Composite Score

8.2 /10

CX Score

8.4 /10

12 Reviews Write a Review

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What is Proofpoint Essentials Email Security?

Small and midsized businesses (SMBs) are targeted with the same cyber attacks as large enterprises. Proofpoint Essentials is a cybersecurity platform that provides your SMB with enterprise-class protection, security awareness training, and visibility. And it gives you a modern, simplified management experience. This is Enterprise-Class Cybersecurity for SMBs. Essentials Email Security leverages the same enterprise-class security that powers some of the world’s largest and most security-conscious companies. This visibility and security gives you the protection you need for your greatest security risk—your people.

Company Details

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Proofpoint Essentials Email Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Proofpoint Essentials Email Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 97%
Conflict Resolution:: 94%
Strategy & Innovation:: 92%
Service Experience:: 86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Proofpoint Essentials Email Security?

0% Negative

9% Neutral

91% Positive

Pros

Continually Improving Product
Reliable
Trustworthy
Inspires Innovation

Feature Ratings

Average 88

O365 integration

End-User Warnings in Email Client Software

Phishing Protection

Malware Blocking

Email Account Protection

Anti-Spoofing Protection

Administrator Dashboard and Reporting

Tagging

Managed Services Offering

Administrator Email Processing

User Flagging of Suspicious Emails

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Secure Email Gateway - Midmarket

Score 8.0

View Proofpoint Essentials Email Security in this category (opens in a new tab)

Proofpoint Essentials Email Security Reviews

Ian B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Great Email Security Vendor!

Likeliness to Recommend

9 /10

What differentiates Proofpoint Essentials Email Security from other similar products?

Proofpoint essentials sets itself apart from the competition with it's reputation and record in the industry. They are one of the leading providers in the email security industry. Their filter catches almost all the threats we worry about our users seeing. It allows an easy way to administrate the setup and get users added.

What is your favorite aspect of this product?

It has a great filter that protects are email products from getting bad spam and phishing emails. The support staff has been very knowledgeable and helpful when we needed to reach out. There is a great feeling knowing that are emails are being protected by Proof Point. We can easily find emails in question in the portal and release if we need to. It has helped provide another layer of security that we are able to offer to our clients.

What do you dislike most about this product?

It can be hard to understand why some emails that got through when they look to be obvious phishing attempts. Support does not give out the reason their filter caught an email. The administrative portal can take some time to learn and train the engineers on. It seems like the console has not been updated for some time and new features are not released too often. It was difficult for it to get setup at first. After we setup the MX records it stopped email flow. It would be nice when we setup if there was no down time.

What recommendations would you give to someone considering this product?

Look into other email security providers and test out each. Have their teams setup demos and go over all the features that they provide. Have your team provide feedback on the use and administrator aspects. Make sure you know the product well before you go live with it.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Reliable

Cons

Less Performance Enhancing
Less Efficient Service
Less Generous

Kiran R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic product for email security

Likeliness to Recommend

10 /10

What differentiates Proofpoint Essentials Email Security from other similar products?

Its Threat Intel is great and DLP compliant.

What is your favorite aspect of this product?

Multi layered protection detects phishing attacks and defensive.

What do you dislike most about this product?

Nothing at this moment

What recommendations would you give to someone considering this product?

Great product that satisfies security needs for email. And integration is seamless.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

josh b.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Ease of implementation and Use!

Likeliness to Recommend

10 /10

What differentiates Proofpoint Essentials Email Security from other similar products?

Proofpoint has the most user friendly dashboards Of the products we have tested

What is your favorite aspect of this product?

Ease of use for both admins & End users

What do you dislike most about this product?

Occasional outages, but they are quick to restore service

What recommendations would you give to someone considering this product?

Test out a few others so you can compare what you like & dont like.

Pros

Continually Improving Product
Reliable
Trustworthy
Respectful

Most Popular Proofpoint Essentials Email Security Comparisons

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Proofpoint Advanced Threat Protection
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Microsoft Exchange Online Protection
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Proofpoint Essentials Email Security

What is Proofpoint Essentials Email Security?

Company Details

Need Assistance?

Proofpoint Essentials Email Security Ratings

92 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Proofpoint Essentials Email Security?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Secure Email Gateway - Midmarket

Proofpoint Essentials Email Security Reviews

Ian B.

Great Email Security Vendor!

Likeliness to Recommend

Pros

Cons

Kiran R.

Fantastic product for email security

Likeliness to Recommend

Pros

josh b.

Ease of implementation and Use!

Likeliness to Recommend

Pros

Most Popular Proofpoint Essentials Email Security Comparisons

Check Point Email Security

SpamTitan

Proofpoint Advanced Threat Protection

IRONSCALES

Microsoft Exchange Online Protection

Symantec Email Security.cloud

4
Since last award

Feature Ratings

O365 integration

End-User Warnings in Email Client Software

Phishing Protection

Malware Blocking

Email Account Protection

Anti-Spoofing Protection

Administrator Dashboard and Reporting

Tagging

Managed Services Offering

Administrator Email Processing

User Flagging of Suspicious Emails

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Vendor Support