Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Progress WhatsUp Gold
8.0 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

96 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
80%
Conflict Resolution:
89%
Strategy & Innovation:
83%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

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4% Negative
10% Neutral
86% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 82

Network Environment Monitoring

84

Network Mapping

83

Operational Dashboard

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

79

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Availability and Quality of Training

75

Progress WhatsUp Gold Reviews

Gerald L.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic candidate to monitor servers and apps

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Proactively observes our network and looks for performance issues at hand. Progress Whatsup Gold integrates infrastructure monitoring with app performance, end-to-end tracking, and log monitoring helping avoid downtimes and breaches and increase user experience.

What is your favorite aspect of this product?

The platform provides us with both monitoring templates and customization options so we freely monitor multiple devices. Then, it instantly diagnoses devices for critical issues and resolves them in real-time

What do you dislike most about this product?

Complex and time-consuming to manage Progress Whatsup Gold instances and because some of our staff were unfamiliar with the tool, there were extra costs incurred for training staff

What recommendations would you give to someone considering this product?

Investing in Progress Whatsup Gold helps you get desired outcome and increase your network performance because it helps minimize network outages by detecting and resolving network issues in real time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pete G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Very useful and versatile monitoring tool

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

This system keeps our network and all devices connected to it in perfect shape. This goes a long way in preventing network downtime, which can be disastrous for the business

What is your favorite aspect of this product?

Identifies all the applications and services that each server hosts and maps between those systems and resources. The system allows for the auto-generation of intelligent maps, which helps with overall network visibility for monitoring and watching specific performance metrics

What do you dislike most about this product?

Variety of application templates could have helped select the right templates for the applications that we use the most when doing our initial setup so that the Progress Whatsup Gold would do the rest

What recommendations would you give to someone considering this product?

A monitoring system that features advanced alerting with customizable triggers, giving your team the early warning system that they need to keep on top of all your system issues and errors as they occur

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeff C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Great monitoring application!

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

WhatsUp Gold is the only monitoring application I have used, so I don't have any relative knowledge of comparison. It has always done what I needed it to do and as it was intended so I have not needed to compare it with anything else.

What is your favorite aspect of this product?

Knowing when there is a network or system issue before it becomes a widespread problem.

What do you dislike most about this product?

Would like for it to be easier to setup and implement.

What recommendations would you give to someone considering this product?

Set aside the time you will need to get it setup the way you want.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

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