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What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
2
Since last award
96 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 83%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Environment Monitoring
Network Mapping
Operational Dashboard
Network Performance Management
Network Reporting
Traffic Monitoring
Network Analytics
Network Compliance Management
Network Quality of Service
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Progress WhatsUp Gold Reviews
Brian W.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
WhatsUp Gold is bursting with features
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
I can customize the topology and create intelligent alerts that are based on interdependent events, correlated with events, conditional checks and device dependencies. I can even drag and drop performance metrics on a common timeline to get and immediate correlation of our network data
What is your favorite aspect of this product?
Maps and dashboards give live information in a visually appealing way. In-depth reports give us accurate information about the health of our network at any time
What do you dislike most about this product?
I want to be able to run reports on demand or schedule them to run at a specific day and time. This will make it easy to troubleshoot issues with threshold-based alerts. I should also be able to even set multiple thresholds or every critical parameter
What recommendations would you give to someone considering this product?
Progress WhatsUp Gold has a flexible design architecture and this makes it easy to meet all the needs of your infrastructure. The powerful gives a high-level view of everything you should know about your network
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2022
WhatsUp Gold delivers exactly what I need
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2022
Great Product. It does what you need it to do.
Likeliness to Recommend
Pros
- Trustworthy
- Saves Time
- Client Friendly Policies
- Fair
Cons
- Less Performance Enhancing
- Commodity Features
- Security Frustrates
Please tell us why you think this review should be flagged.
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