Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Progress WhatsUp Gold
8.0 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

95 Plan to Renew

4
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
80%
Conflict Resolution:
89%
Strategy & Innovation:
83%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

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4% Negative
10% Neutral
86% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Operational Dashboard

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

79

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Availability and Quality of Training

75

Progress WhatsUp Gold Reviews

Chayee X.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use

Likeliness to Recommend

5 /10

What differentiates Progress WhatsUp Gold from other similar products?

Not a whole lot. All of them are different in their own way.

What is your favorite aspect of this product?

The simplicity of the red and green dots.

What do you dislike most about this product?

It's difficult to find things when needed.

What recommendations would you give to someone considering this product?

Make sure the users are competent.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

Mohsin H.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Good monitoring system on which you can rely fully

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Functionalities that are in the cost of what you are paying are awesome.

What is your favorite aspect of this product?

best this is the easy GUI

What do you dislike most about this product?

for some kind of devices you need to add MIBs

What recommendations would you give to someone considering this product?

Must try it and you will get impress.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jim A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Worth the money

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

Cost effective and ease of use.

What is your favorite aspect of this product?

I love the network analyze monitoring and interface/protocol usage to find bottlenecks and bandwidth hogs.

What do you dislike most about this product?

Not much about it I dislike

What recommendations would you give to someone considering this product?

Download the 30 day trial, it has all features enabled.

Pros

  • Continually Improving Product
  • Fair
  • Includes Product Enhancements
  • Appreciates Incumbent Status

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