Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Progress WhatsUp Gold
8.0 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

95 Plan to Renew

4
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
80%
Conflict Resolution:
89%
Strategy & Innovation:
83%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

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4% Negative
10% Neutral
86% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Operational Dashboard

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

79

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Availability and Quality of Training

75

Progress WhatsUp Gold Reviews

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Protects the whole network

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

We explored different tools for infrastructure monitoring, notably for VMware clusters, and were astonished by the number of sensor counts utilized by each component on a resource. With Progress WhatsUp Gold, one sensor per host could pull/monitor all components on the hosts, including VMs, resulting in significant cost savings.

What is your favorite aspect of this product?

We picked Progress WhatsUp Gold because of its simplicity and breadth of capability. It is not only simple to set up and use, but it also offers more functionality than similar applications. I can check not only if your website is up and running, but also if our forms are functioning properly. Some of the issues we're addressing with WhatsUp Gold include how quickly we can reconnect to the servers after receiving an alert from Progress WhatsUp Gold. The advantages I've discovered include how we can utilize this for searching, organizing information, and grouping servers.

What do you dislike most about this product?

It takes some time to understand how to use the program, but once I do, I can rapidly get the information I want. It is necessary to improve OOB reporting since creating bespoke reports needs more human work. The tight device licensing arrangement irritates me.

What recommendations would you give to someone considering this product?

WhatsUp Gold is an all-in-one network monitoring solution that makes it simple to identify devices and configure them to provide real-time warnings. The ease of configuration and low overall cost of this program are two significant advantages. With this app, you can monitor anything and anything. It just makes everything better. The free software upgrades are always appreciated by our IT staff.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Fellipe S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

I like the user interaction with the software

Likeliness to Recommend

8 /10

What differentiates Progress WhatsUp Gold from other similar products?

I believe the interaction with the software.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

It can be more affordable

What recommendations would you give to someone considering this product?

Do a trial

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service
  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great intuitive product!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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