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What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
2
Since last award
95 Plan to Renew
4
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 83%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Environment Monitoring
Network Mapping
Network Performance Management
Operational Dashboard
Network Reporting
Traffic Monitoring
Network Analytics
Network Compliance Management
Network Quality of Service
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Progress WhatsUp Gold Reviews
Steve A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2022
Great product with nice features
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Easy configuration to enable monitoring of the network devices. Dashboard setup quick and easy. The ability to backup switch configs.
What is your favorite aspect of this product?
The dashboard is definitely my favorite and is used daily
What do you dislike most about this product?
Some additional features would be nice to license but not in the budget at this time.
What recommendations would you give to someone considering this product?
Definitely schedule a demo and then "test drive" by installing it on a VM.
Pros
- Helps Innovate
- Transparent
- Friendly Negotiation
- Reliable
Please tell us why you think this review should be flagged.
Ryan R.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jun 2022
Great product that is cost effective and easy
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Pricing and feature set
What is your favorite aspect of this product?
Its an on-prem solution
What do you dislike most about this product?
The network scan isn't the easiest tool to use
What recommendations would you give to someone considering this product?
Whatsup Gold is quick to deploy and easy to manage
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Christoph V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Monitor IT infrastructure monitoring tool
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
WhatsUp Gold can monitor all of our systems from a single location. All of our systems have been able to connect to WhatsUp Gold. The visual aids are ideal for immediately recognizing any faults after everything is set up. Emailing and text alerting are ideal for serious concerns along with visual assistance.
What is your favorite aspect of this product?
The platform's analytics and observability help us handle client issues, estimate growth, and keep track of the overall operation of all the devices in our estate. All physical and virtual instances that we give to clients as well as those that we utilize internally are monitored by Progress WhatsUp Gold. I appreciate WhatsUp Gold! It is a web-based program. With the help of the network auto-discover settings, adding Nodes is simple. WhatsUp Gold plug-ins are also available. Cisco, VMware, and Windows servers operate without any issues.
What do you dislike most about this product?
The dashboard's lack of a Favicon is trivial yet irritating. Despite being on a free plan, my first month produced an invoice. No answer when I contacted support about the invoice. Absence of setting cues. Some options require explanation, yet none are provided on the page.
What recommendations would you give to someone considering this product?
In general, we need to keep an eye on multiple Azure-hosted websites. There are instances where servers are overwhelmed, and we require timely information when this is the case. Infrastructure, services, and procedures may be proactively monitored with the help of Progress WhatsUp Gold. Without installing agents on any devices, it monitors through Collectors that gather data from them. To address notifications promptly, they can be connected with external systems. Its interface is simple to use, and the manual has all the necessary details for learning.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
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