Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Progress WhatsUp Gold
8.0 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

95 Plan to Renew

4
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
80%
Conflict Resolution:
89%
Strategy & Innovation:
83%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

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4% Negative
10% Neutral
86% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 82

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Operational Dashboard

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

79

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Availability and Quality of Training

75

Progress WhatsUp Gold Reviews

Steve A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product with nice features

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

Easy configuration to enable monitoring of the network devices. Dashboard setup quick and easy. The ability to backup switch configs.

What is your favorite aspect of this product?

The dashboard is definitely my favorite and is used daily

What do you dislike most about this product?

Some additional features would be nice to license but not in the budget at this time.

What recommendations would you give to someone considering this product?

Definitely schedule a demo and then "test drive" by installing it on a VM.

Pros

  • Helps Innovate
  • Transparent
  • Friendly Negotiation
  • Reliable

Ryan R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product that is cost effective and easy

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Pricing and feature set

What is your favorite aspect of this product?

Its an on-prem solution

What do you dislike most about this product?

The network scan isn't the easiest tool to use

What recommendations would you give to someone considering this product?

Whatsup Gold is quick to deploy and easy to manage

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

Christoph V.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Monitor IT infrastructure monitoring tool

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

WhatsUp Gold can monitor all of our systems from a single location. All of our systems have been able to connect to WhatsUp Gold. The visual aids are ideal for immediately recognizing any faults after everything is set up. Emailing and text alerting are ideal for serious concerns along with visual assistance.

What is your favorite aspect of this product?

The platform's analytics and observability help us handle client issues, estimate growth, and keep track of the overall operation of all the devices in our estate. All physical and virtual instances that we give to clients as well as those that we utilize internally are monitored by Progress WhatsUp Gold. I appreciate WhatsUp Gold! It is a web-based program. With the help of the network auto-discover settings, adding Nodes is simple. WhatsUp Gold plug-ins are also available. Cisco, VMware, and Windows servers operate without any issues.

What do you dislike most about this product?

The dashboard's lack of a Favicon is trivial yet irritating. Despite being on a free plan, my first month produced an invoice. No answer when I contacted support about the invoice. Absence of setting cues. Some options require explanation, yet none are provided on the page.

What recommendations would you give to someone considering this product?

In general, we need to keep an eye on multiple Azure-hosted websites. There are instances where servers are overwhelmed, and we require timely information when this is the case. Infrastructure, services, and procedures may be proactively monitored with the help of Progress WhatsUp Gold. Without installing agents on any devices, it monitors through Collectors that gather data from them. To address notifications promptly, they can be connected with external systems. Its interface is simple to use, and the manual has all the necessary details for learning.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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