Progress WhatsUp Gold Logo Award Winner Product Badge
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

3% Negative
9% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Operational Dashboard

84

Network Environment Monitoring

84

Network Mapping

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Configuration Management

80

Network Compliance Management

79

Network Quality of Service

79

Vendor Capability Ratings

Average 80

Vendor Support

85

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

82

Quality of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Gerald L.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic candidate to monitor servers and apps

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Proactively observes our network and looks for performance issues at hand. Progress Whatsup Gold integrates infrastructure monitoring with app performance, end-to-end tracking, and log monitoring helping avoid downtimes and breaches and increase user experience.

What is your favorite aspect of this product?

The platform provides us with both monitoring templates and customization options so we freely monitor multiple devices. Then, it instantly diagnoses devices for critical issues and resolves them in real-time

What do you dislike most about this product?

Complex and time-consuming to manage Progress Whatsup Gold instances and because some of our staff were unfamiliar with the tool, there were extra costs incurred for training staff

What recommendations would you give to someone considering this product?

Investing in Progress Whatsup Gold helps you get desired outcome and increase your network performance because it helps minimize network outages by detecting and resolving network issues in real time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pete G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Very useful and versatile monitoring tool

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

This system keeps our network and all devices connected to it in perfect shape. This goes a long way in preventing network downtime, which can be disastrous for the business

What is your favorite aspect of this product?

Identifies all the applications and services that each server hosts and maps between those systems and resources. The system allows for the auto-generation of intelligent maps, which helps with overall network visibility for monitoring and watching specific performance metrics

What do you dislike most about this product?

Variety of application templates could have helped select the right templates for the applications that we use the most when doing our initial setup so that the Progress Whatsup Gold would do the rest

What recommendations would you give to someone considering this product?

A monitoring system that features advanced alerting with customizable triggers, giving your team the early warning system that they need to keep on top of all your system issues and errors as they occur

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Great Product. It does what you need it to do.

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Saves Time
  • Client Friendly Policies
  • Fair

Cons

  • Less Performance Enhancing
  • Commodity Features
  • Security Frustrates

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