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What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
4
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 85%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Environment Monitoring
Network Mapping
Network Performance Management
Operational Dashboard
Network Reporting
Traffic Monitoring
Network Analytics
Network Compliance Management
Network Quality of Service
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Progress WhatsUp Gold Reviews

Ricardo G.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2025
progress what’s up gold stands out from others.
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Compared to other similar products like logic monitor, managing manager and data dog what’s up is noted for his ease of set up and administration.
What is your favorite aspect of this product?
Comprehensive coverage and I love the real time performance monitors.
What do you dislike most about this product?
Some of the complaints I would say are the cost and the learning curve of the software.
What recommendations would you give to someone considering this product?
The smart learning and actions helps provide real time alerts via email and select to users which really help monitor changes in their environment.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

harold i.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2025
Effective network and system monitoring
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Ease of installation
What is your favorite aspect of this product?
Basic monitoring tools
What do you dislike most about this product?
Configurations
What recommendations would you give to someone considering this product?
Worthwhile purchase
Pros
- Reliable
- Effective Service
- Trustworthy
- Efficient Service
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.

Dhruv V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Proactive alerting is worth its weight in gold
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
The early detection of issues that could cascade into critical outages sets it apart.
What is your favorite aspect of this product?
The AI-driven analytics find subtle performance drops before they snowball.
What do you dislike most about this product?
I do wish there were more out-of-the-box reports for healthcare compliance.
What recommendations would you give to someone considering this product?
For industries where outages have high impacts, it's a no-brainer.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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