Progress Software

Progress Sitefinity

Composite Score

8.3 /10

CX Score

8.6 /10

121 Reviews Write a Review

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What is Progress Sitefinity?

Engage, Convert and Retain Customers Across the Entire Customer Lifecycle

Company Details

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Awards & Recognition

Progress Sitefinity won the following awards in the Digital Experience - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

9 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

3 Top Rated Capabilities

2 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Progress Sitefinity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress Sitefinity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 90%
Conflict Resolution:: 93%
Strategy & Innovation:: 94%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress Sitefinity?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Acts with Integrity
Enables Productivity
Efficient Service

Feature Ratings

Average 85

Content Workflow Management

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Management Interface

Analytics and Reporting

Multi Channel Support

Social Media Integration

Translation Facilitation

Standard Templates

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Quality of Features

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training

Progress Sitefinity Reviews

Role: Finance
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Fantastic Product!

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Kim R.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Easy to use and access, great support.

Likeliness to Recommend

8 /10

What differentiates Progress Sitefinity from other similar products?

The content is sufficient which makes it more effective for users. Accessible and works well with multiple sites within our business because it is customizable to our needs. Easy to navigate through and sync across platforms, some great features so far. Still getting accustomed to it after just using for under 2 years.

What is your favorite aspect of this product?

The ease integration of data/content and the support is great.

What do you dislike most about this product?

No image editor which is not a big deal. The upgrades can cause issues with the widgets and caching not available.

What recommendations would you give to someone considering this product?

Great for managing content on the sites well and customizable templates. Great 24/7 support with training.

Pros

Helps Innovate
Unique Features
Continually Improving Product
Reliable

Chuck E.

Role: Finance
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

Always delivers needed resluts

Likeliness to Recommend

7 /10

What differentiates Progress Sitefinity from other similar products?

Customer service is top notch

What is your favorite aspect of this product?

Reporting capabilities

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Do your research, and you will see that it can meet and/or exceed your expectations

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Saves Time

Progress Sitefinity

What is Progress Sitefinity?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Progress Sitefinity Ratings

85 Likeliness to Recommend

99 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Progress Sitefinity?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Progress Sitefinity Reviews

Fantastic Product!

Likeliness to Recommend

Pros

Kim R.

Easy to use and access, great support.

Likeliness to Recommend

Pros

Chuck E.

Always delivers needed resluts

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Content Workflow Management

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Management Interface

Analytics and Reporting

Multi Channel Support

Social Media Integration

Translation Facilitation

Standard Templates

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training