ProductBoard Inc

Productboard

Composite Score

7.9 /10

CX Score

8.0 /10

32 Reviews Write a Review

Claim Software

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Productboard won the following awards in the Product Management category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

2021 Data Quadrant Champion

2021

Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 84%
Conflict Resolution:: 95%
Strategy & Innovation:: 89%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

3% Negative

6% Neutral

91% Positive

Pros

Caring
Acts with Integrity
Respectful
Trustworthy

Feature Ratings

Average 82

Feature Management

Idea Management

Product Management

Visual Roadmap

User Needs Management

Release Planning

Workflow Management

ALM Integration

Strategic Vision

Backlog Management

Social Collaboration

Vendor Capability Ratings

Average 80

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Also Featured in...

Idea Management

Score 7.7

View Productboard in this category (opens in a new tab)

Productboard Reviews

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

fruitful Solution for Project Coordination

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ivana S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

It is a unique, solid and attractive tool.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

You can collect feedback from different sources including social networks like Facebook and Twitter.

What is your favorite aspect of this product?

It is a useful, solid and attractive tool. I like it because I can easily create and share roadmaps as a pdf file, I can collect comments and information from different sources including social networks like Facebook or other sources like CRM or email.

What do you dislike most about this product?

It doesn't have integrations with several major communication tools like Zendesk, HubSpot CRM, or Help Scout.

What recommendations would you give to someone considering this product?

Productboard can be difficult to use at first, but in the end it becomes extremely easy to use, it just takes practice. It's completely affordable if you want access to more advanced features like custom tools and JIRA integration.

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Gregory B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great Tool For Product Management.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Great UI/UX. It is flexible. Plenty of integrations.

What is your favorite aspect of this product?

Roadmap management. Gathering insights Connects insights with product features. Builds easy-to-understand roadmap views. Ranks and sorts features. Feature suggestions.

What do you dislike most about this product?

I am yet to meet a thing to dislike, so far it has been great using the platform.

What recommendations would you give to someone considering this product?

I highly recommend Productboard.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Productboard

What is Productboard?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Champion

Productboard Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Productboard?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Product Management Includes product code, category, and description.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Idea Management

Productboard Reviews

fruitful Solution for Project Coordination

Likeliness to Recommend

Pros

Ivana S.

It is a unique, solid and attractive tool.

Likeliness to Recommend

Pros

Gregory B.

Great Tool For Product Management.

Likeliness to Recommend

Pros

Most Popular Productboard Comparisons

Jira

Asana

Wrike

ClickUp

monday.com

Pendo

1
Since last award

2
Since last award

Feature Ratings

Feature Management

Idea Management

Product Management

Visual Roadmap

User Needs Management

Release Planning

Workflow Management

ALM Integration

Strategic Vision

Backlog Management

Social Collaboration

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization