ProductBoard Inc

Productboard

Composite Score

7.7 /10

CX Score

8.0 /10

18 Reviews Write a Review

Claim Software

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

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Awards & Recognition

Productboard won the following awards in the Idea Management category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

0 Top Rated Features

2023

7 Top Rated Capabilities

6 Top Rated Features

2022

Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 84

Advanced Search and Filtering

Idea Capture

Idea Funnel

Social Collaboration

Idea Scoring / Evaluation

Idea Approval Workflow

Role-Based Access

Dashboards, Analytics and Reporting

Idea Segmentation

Notifications

Application Integration

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Customization

Also Featured in...

Product Management

Score 7.5

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Productboard Reviews

Alonso O.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Amazing tool to administrate digital products

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

Productboard is designed for product teams. Is not a generic tasks management tool, or a user story tool created for developers. Is a software that allows you to capture ideas from customers and your team, transform them into requirements and pass it down to engineering teams, but keeping the information open for the whole organization

What is your favorite aspect of this product?

The ability to share roadmaps with the organisation without paying extra users. People can subscribe to features, see the release dates and be aware of what's happening with your roadmap without losing information in the process.

What do you dislike most about this product?

I felt there wasn't an easy way to "play with roadmaps". Basically to make scenarios of "what happens if this feature gets delayed". Also, it lacked translation to other languages. That's not an issue in the software itself, but it is an issue in the Portal functionality, which enables a public website for your customers to interact with you.

What recommendations would you give to someone considering this product?

Use it to build your roadmap and organize your future vision. Don't use it for developers to work on it. Complement it with Jira or other task management tool, so sprints and the daily work is somewhere else, but is synced with Productboard.

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Cons

Vendor's Interest First

Ivana S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

It is a unique, solid and attractive tool.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

You can collect feedback from different sources including social networks like Facebook and Twitter.

What is your favorite aspect of this product?

It is a useful, solid and attractive tool. I like it because I can easily create and share roadmaps as a pdf file, I can collect comments and information from different sources including social networks like Facebook or other sources like CRM or email.

What do you dislike most about this product?

It doesn't have integrations with several major communication tools like Zendesk, HubSpot CRM, or Help Scout.

What recommendations would you give to someone considering this product?

Productboard can be difficult to use at first, but in the end it becomes extremely easy to use, it just takes practice. It's completely affordable if you want access to more advanced features like custom tools and JIRA integration.

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Gregory B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great Tool For Product Management.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Great UI/UX. It is flexible. Plenty of integrations.

What is your favorite aspect of this product?

Roadmap management. Gathering insights Connects insights with product features. Builds easy-to-understand roadmap views. Ranks and sorts features. Feature suggestions.

What do you dislike most about this product?

I am yet to meet a thing to dislike, so far it has been great using the platform.

What recommendations would you give to someone considering this product?

I highly recommend Productboard.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Productboard

What is Productboard?

Company Details

Need Assistance?

Awards & Recognition

Productboard Ratings

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Productboard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Product Management

Productboard Reviews

Alonso O.

Amazing tool to administrate digital products

Likeliness to Recommend

Pros

Cons

Ivana S.

It is a unique, solid and attractive tool.

Likeliness to Recommend

Pros

Gregory B.

Great Tool For Product Management.

Likeliness to Recommend

Pros

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Feature Ratings

Advanced Search and Filtering

Idea Capture

Idea Funnel

Social Collaboration

Idea Scoring / Evaluation

Idea Approval Workflow

Role-Based Access

Dashboards, Analytics and Reporting

Idea Segmentation

Notifications

Application Integration

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Customization