ProductBoard Inc

Productboard

Composite Score

7.7 /10

CX Score

8.0 /10

18 Reviews Write a Review

Claim Software

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

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Awards & Recognition

Productboard won the following awards in the Idea Management category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

0 Top Rated Features

2023

7 Top Rated Capabilities

6 Top Rated Features

2022

Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 84

Advanced Search and Filtering

Idea Capture

Idea Funnel

Social Collaboration

Idea Scoring / Evaluation

Idea Approval Workflow

Role-Based Access

Dashboards, Analytics and Reporting

Idea Segmentation

Notifications

Application Integration

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Customization

Also Featured in...

Product Management

Score 7.5

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Productboard Reviews

Jahnavi P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Incredible product, great breadth of features

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

Product Board is simple and intuitive

What is your favorite aspect of this product?

Notes creation and tracking

What do you dislike most about this product?

Cluttered User Interface

What recommendations would you give to someone considering this product?

Good product to track all feature requests

Pros

Fair
Acts with Integrity
Helps Innovate
Continually Improving Product

Mathias W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

From the customer's voice to customer value

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

I don't see a very similar product than productboard. This tools combines a toolkit which is of high value for any product team to sort ideas, prioritise and plan, all with having the user in mind

What is your favorite aspect of this product?

Gaining customer insights and connecting this to building value in your product

What do you dislike most about this product?

Some enterprise features would also make sense to be part of a lower tier, but the value they bring do not justify the price increase

What recommendations would you give to someone considering this product?

Try it, you will see how powerful it can be. But also start with one aspect first (customer insights, roadmap, prioritisation) and then add more areas. Trying to start with all productboard offers will not show you the benefits fast. Build up!

Pros

Trustworthy
Caring
Respectful
Acts with Integrity

Ozan O.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Improves communication and transparency

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

It offers comprehensive features with a simple and intuitive user experience. You can easily understand the interface and start using it right away. Idea collection and prioritization scoring options are also very useful to implement and prioritize the product features.

What is your favorite aspect of this product?

It makes the product roadmap very transparent and improves communication with the stakeholders.

What do you dislike most about this product?

You can build different strategic structures with the layouts provided. But if you have a very specific need, you may not be able to create the exact layout for it.

What recommendations would you give to someone considering this product?

Before configuring Productboard understand the concepts and plan your structure first according to your requirements.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Productboard

What is Productboard?

Company Details

Need Assistance?

Awards & Recognition

Productboard Ratings

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Productboard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Product Management

Productboard Reviews

Jahnavi P.

Incredible product, great breadth of features

Likeliness to Recommend

Pros

Mathias W.

From the customer's voice to customer value

Likeliness to Recommend

Pros

Ozan O.

Improves communication and transparency

Likeliness to Recommend

Pros

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Feature Ratings

Advanced Search and Filtering

Idea Capture

Idea Funnel

Social Collaboration

Idea Scoring / Evaluation

Idea Approval Workflow

Role-Based Access

Dashboards, Analytics and Reporting

Idea Segmentation

Notifications

Application Integration

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Customization