ProductBoard Inc

Productboard

Composite Score

7.6 /10

CX Score

7.7 /10

31 Reviews Write a Review

Claim Software

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

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Awards & Recognition

Productboard won the following awards in the Product Management category

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1 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 83%
Conflict Resolution:: 94%
Strategy & Innovation:: 89%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

3% Negative

6% Neutral

91% Positive

Pros

Caring
Acts with Integrity
Trustworthy
Respectful

Feature Ratings

Average 82

Feature Management

Idea Management

Product Management

Visual Roadmap

User Needs Management

Release Planning

Workflow Management

ALM Integration

Strategic Vision

Backlog Management

Social Collaboration

Vendor Capability Ratings

Average 80

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Also Featured in...

Idea Management

Score 7.7

View Productboard in this category (opens in a new tab)

Productboard Reviews

Chris I.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Simple and intuitive product that works

Likeliness to Recommend

10 /10

What differentiates Productboard from other similar products?

Productboard is simple to use and integrates well into existing workflows, it is easy to get up and running with the product and the ability to get user insight to help dictate priority is a clear difference from other products in the market.

What is your favorite aspect of this product?

Priority score. Having the ability to have a product validate the business impact and the user feedback from the portal is amazing and gives us a clear indication of which features are important to our customers.

What do you dislike most about this product?

There is limited functionality to update multiple projects/features at the same time.

What recommendations would you give to someone considering this product?

Get involved in the videos and training information, product board is very simple to use the platform but there are so many areas of the product that you may not realise, so spend so time learning about how everything works as it will help you navigate the platform and get the most out of it.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Justin K.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Great Product

Likeliness to Recommend

10 /10

What differentiates Productboard from other similar products?

How they think about product development and building a tool specific to product managers.

What is your favorite aspect of this product?

Supporting the feedback collection and insights process in an organized fashion.

What do you dislike most about this product?

Occasionally few small odd UX decisions, but you get over it pretty easily.

What recommendations would you give to someone considering this product?

Just sign up and try for a quarter. It will be well worth it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Hyper-focused on the product management experience

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Productboard

What is Productboard?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Gold Medalist

Productboard Ratings

85 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Productboard?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Product Management Includes product code, category, and description.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Idea Management

Productboard Reviews

Chris I.

Simple and intuitive product that works

Likeliness to Recommend

Pros

Justin K.

Great Product

Likeliness to Recommend

Pros

Hyper-focused on the product management experience

Likeliness to Recommend

Pros

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Feature Ratings

Feature Management

Idea Management

Product Management

Visual Roadmap

User Needs Management

Release Planning

Workflow Management

ALM Integration

Strategic Vision

Backlog Management

Social Collaboration

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization