Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Productboard
7.5 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Product Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

4% Negative
8% Neutral
88% Positive

Pros

  • Caring
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Feature Management

90

Idea Management

86

Product Management

85

Visual Roadmap

85

User Needs Management

83

Release Planning

78

ALM Integration

78

Workflow Management

78

Strategic Vision

76

Backlog Management

75

Social Collaboration

72

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

80

Quality of Features

80

Business Value Created

80

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

74

Ease of Customization

72

Productboard Reviews

Zoey W.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Excellent software for managing products.

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

It is distinct from other programs in that it possesses an intuitive interface that is simple to use and straightforward to configure.

What is your favorite aspect of this product?

Productboard stands out due to the flexibility it provides in terms of making changes to existing plans. I have the ability to customize the roadmap view for each of my partners. Accessing information on product development in real time is also very helpful to me. Last but not least, I learn what consumers value most with the use of Productboard's input collecting and prioritizing tools.

What do you dislike most about this product?

I adore Productboard and all of its capabilities, but sometimes it feels like there are too many options. Because of the wide variety of features offered by the available plans, I find the pricing structure to be a bit opaque as well. Finally, software interface configuration and personalization can be difficult.

What recommendations would you give to someone considering this product?

Productboard is a feature tracking tool that I suggest to others since it enables me to monitor not just all of my features but also the customer feedback and insights that enhance the value of those features. I have a greater sense of assurance in the choices that we make as a team as a result of the use of prioritization tools that make use of that data source and our capacity to map value versus effort.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Saves Time

Erik J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very useful tool for product management.

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

It's distinct from other applications in that it's a breeze to check in on the whole product's development with it. It works wonderfully for accumulating and organizing comments and suggestions.

What is your favorite aspect of this product?

Productboard made it simple for me to collect consumer feedback and feature requests, as well as to categorize and comprehend them. As the project manager, it is my responsibility to learn about the pain points for our clients and any new functionality they may need. When it comes to spotting patterns and evaluating trends, this program is fantastic.

What do you dislike most about this product?

They are always adding new functions to better serve their customers. Unfortunately, my project has been hampered by the absence of Gitlab integration. The upvoting features are also a bit complicated.

What recommendations would you give to someone considering this product?

This software comes highly suggested by me due to its adaptability. It's useful for organizing one's time and setting goals. The UI is simple and easy to use. I like that they are responsive to their customers' needs and always adding new functionality.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Agustina C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Complete management of each process

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

It has many benefits unlike others, it is a product management platform that helps teams organize, prioritize, and plan their work around product creation. It is mostly used for collecting and managing customer feedback, conducting market and competitor analysis, setting priorities, and coordinating work between different departments.

What is your favorite aspect of this product?

what I like is that it offers a complete view of the product creation process, from information gathering to planning and launch. It also enables collaboration with teams, making sure everyone is working in the same direction and with a shared vision.

What do you dislike most about this product?

One of the potential downsides is that its learning curve can be steep for some users, especially if they are new to product management.

What recommendations would you give to someone considering this product?

Is a platform that helps teams better manage their work around product creation,

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

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