ProductBoard Inc

Productboard

Composite Score

7.2 /10

CX Score

7.1 /10

7 Reviews Write a Review

Claim Software

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 87%
Negotiation and Contract:: 54%
Conflict Resolution:: 78%
Strategy & Innovation:: 87%
Service Experience:: 80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Reliable
Unique Features
Inspires Innovation

Cons

Under Delivered
Vendor's Interest First
Less Transparent

Feature Ratings

Average 92

Automated Workflow

100

Dependencies

100

Task Reporting

100

Add Attachments

100

Add Notes

100

Calendar View

100

Mobile Version Available

100

Notifications

100

Task Assignment

Drag and Drop Prioritization

Task Prioritization

Vendor Capability Ratings

Average 81

Breadth of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Also Featured in...

Product Management

Score 7.9

View Productboard in this category (opens in a new tab)

Idea Management

Score 7.7

View Productboard in this category (opens in a new tab)

Productboard Reviews

Krish M.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

One of the best products for your product team!

Likeliness to Recommend

7 /10

What differentiates Productboard from other similar products?

Much needed metrics pre-mentioned for supporting KPIs / RICE / and other types of PM goals, made by PMs for PMs

What is your favorite aspect of this product?

Super easy UI/UX to get started, very fluidic Easily integrates with our internal tools like Jira Easy to track issues / recommendations / JTD / notes / feedback

What do you dislike most about this product?

Too many features make it hard to use all of them effectively and hard to discover There isn't a way to do public voting

What recommendations would you give to someone considering this product?

Definitely give this a shot if you have a mid-size PM team and have very important or detailed Product metrics to keep track of.

Pros

Client Friendly Policies
Helps Innovate
Reliable
Unique Features

Cons

Less Productive
Less Efficient Service
Under Delivered

Productboard

What is Productboard?

Company Details

Need Assistance?

Productboard Ratings

86 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Productboard?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Workflow Workflow based on events.

Dependencies Ability to add dependencies to other tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Add Attachments Ability to add attachments for tasks

Add Notes Ability to add free form notes to tasks

Calendar View See tasks by due date in calendar view or Gantt view

Mobile Version Available Ability to view and edit task lists on mobile devices

Notifications Tool alerts business of an application generated event.

Task Assignment Ability to see task assignee

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Product Management

Idea Management

Productboard Reviews

Krish M.

One of the best products for your product team!

Likeliness to Recommend

Pros

Cons

Feature Ratings

Automated Workflow

Dependencies

Task Reporting

Add Attachments

Add Notes

Calendar View

Mobile Version Available

Notifications

Task Assignment

Drag and Drop Prioritization

Task Prioritization

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization