ProdPad Customer Reviews 2025 | SoftwareReviews

ProdPad

Composite Score

7.4 /10

CX Score

7.7 /10

27 Reviews Write a Review

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What is ProdPad?

Combine the power of objective-based lean roadmapping with comprehensive idea, experimentation, and user feedback management.

Company Details

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Awards & Recognition

ProdPad won the following awards in the Product Management category

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0 Top Rated Capabilities

2 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

ProdPad Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProdPad.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 92%
Conflict Resolution:: 94%
Strategy & Innovation:: 96%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProdPad?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Trustworthy
Fair
Transparent

Feature Ratings

Average 82

Idea Management

Feature Management

Strategic Vision

Product Management

Visual Roadmap

Workflow Management

Backlog Management

Social Collaboration

ALM Integration

User Needs Management

Release Planning

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of IT Administration

ProdPad Reviews

Sam M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

A simple product that's forever adding user value

Likeliness to Recommend

9 /10

What differentiates ProdPad from other similar products?

From my experience using other Product Management products, ProdPad's Ideas and Customer Feedback features are what differentiates it from the competition. These are so essential in understanding where you're customers underserved needs are and provide the foundation for collaborative conversation with both customers and colleagues alike.

What is your favorite aspect of this product?

I'm a big fan of the 'Now, Next, Later' roadmap as this gives us an opportunity to present real problem statements over a list of features that may or may not provide any real value to our customers.

What do you dislike most about this product?

It's not necessarily a dislike, but I'd love to see more configuration options to manage certain drop down lists etc.

What recommendations would you give to someone considering this product?

If you're looking for a product that helps you focus on real customer problems then look no further. Janna and her team have delivered a very intuitive product that helps you do just that. And the customer support is second to none. If you've got a suggestion they genuinely want to hear it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Tiago C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use, too opinionated

Likeliness to Recommend

6 /10

What differentiates ProdPad from other similar products?

It is too opinionated which when it gets it right it perfect. Roadmap cards, workflow for ideas are on target.

What is your favorite aspect of this product?

Workflows of ideas, links with feedback.

What do you dislike most about this product?

Ideas is too set on solution space. We need a similar thing to idea that describes the problem and gets feedback.

What recommendations would you give to someone considering this product?

Implementation is good. See if their concepts work with your internal processes. If it does, it's a great product.

Pros

Respectful
Reliable
Enables Productivity
Unique Features

Cons

Less Efficient Service

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Competitively priced, great features and team

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ProdPad

What is ProdPad?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

ProdPad Ratings

84 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ProdPad?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Product Management Includes product code, category, and description.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

ProdPad Reviews

Sam M.

A simple product that's forever adding user value

Likeliness to Recommend

Pros

Tiago C.

Easy to use, too opinionated

Likeliness to Recommend

Pros

Cons

Competitively priced, great features and team

Likeliness to Recommend

Pros

Feature Ratings

Idea Management

Feature Management

Strategic Vision

Product Management

Visual Roadmap

Workflow Management

Backlog Management

Social Collaboration

ALM Integration

User Needs Management

Release Planning

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of IT Administration