ProdPad Customer Reviews 2024

ProdPad

Composite Score

7.7 /10

CX Score

8.0 /10

27 Reviews Write a Review

Claim Software

What is ProdPad?

Combine the power of objective-based lean roadmapping with comprehensive idea, experimentation, and user feedback management.

Company Details

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Awards & Recognition

ProdPad won the following awards in the Product Management category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

ProdPad Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProdPad.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProdPad?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Trustworthy
Fair
Transparent

Feature Ratings

Average 82

Idea Management

Feature Management

Strategic Vision

Product Management

Visual Roadmap

Workflow Management

Backlog Management

Social Collaboration

ALM Integration

User Needs Management

Release Planning

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of IT Administration

ProdPad Reviews

Poulomi R.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

"ProdPad is a great app, it's the best."

Likeliness to Recommend

8 /10

What differentiates ProdPad from other similar products?

This application stands out from the rest because of its user-friendliness and top-notch customer service; its developers are committed to providing you with the best possible solution to any issues that may arise.

What is your favorite aspect of this product?

Excellent tool for integrating marketing and product development. This instrument has proved useful when communicating with management and our customers, as well as when creating specifications for new features. Extremely efficient. This gives the impression that legitimate Product Managers are behind the scenes. Easy to learn and use from the get-go, with powerful visuals and the ability to whip together presentations and reports in record time for government employees. The ability to take notes and organize feedback from customers.

What do you dislike most about this product?

Particularly daunting are the default email preferences. Worrying email digests and promotional messages started arriving in my inbox. It may be difficult to use for someone who isn't as familiar with the software as others. Support is mediocre at best, and there are frequent bugs that cause ideas to vanish and reappear, and falsely indicate that the service is unavailable when it is not.

What recommendations would you give to someone considering this product?

In my opinion, this software is a great resource for gathering, organizing, and managing a wide variety of functional ideas and comments in one convenient location. They also offer a solution for route sheets, but we aren't currently utilizing it for that purpose.

Pros

Reliable
Unique Features
Efficient Service
Effective Service

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Easy to use, can improve on new features release

Likeliness to Recommend

8 /10

Pros

Reliable
Enables Productivity
Fair
Client's Interest First

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

Fruitful Platform for Constant Product Management

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

ProdPad

What is ProdPad?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

ProdPad Ratings

84 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ProdPad?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Product Management Includes product code, category, and description.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

ProdPad Reviews

Poulomi R.

"ProdPad is a great app, it's the best."

Likeliness to Recommend

Pros

Easy to use, can improve on new features release

Likeliness to Recommend

Pros

Fruitful Platform for Constant Product Management

Likeliness to Recommend

Pros

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Feature Ratings

Idea Management

Feature Management

Strategic Vision

Product Management

Visual Roadmap

Workflow Management

Backlog Management

Social Collaboration

ALM Integration

User Needs Management

Release Planning

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of IT Administration