ProcessUnity

ProcessUnity Vendor Risk Management

Composite Score

5.8 /10

CX Score

5.6 /10

8 Reviews Write a Review

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What is ProcessUnity Vendor Risk Management?

ProcessUnity Vendor Risk Management (VRM) protects companies and their brands by reducing risk from third parties, vendors and suppliers. Their third-party risk management tools help customers effectively and efficiently assess and monitor both new and existing vendors – from initial onboarding to ongoing due diligence and monitoring. ProcessUnity’s cloud-based solutions help organizations of all sizes automate their risk and compliance programs. These highly configurable, easy-to-use tools significantly reduce manual administrative tasks, allowing customers to spend more time on strategic risk mitigation.

Company Details

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ProcessUnity Vendor Risk Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProcessUnity Vendor Risk Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

86 Plan to Renew

66 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+49 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProcessUnity Vendor Risk Management?

12% Negative

13% Neutral

75% Positive

Pros

Respectful
Efficient Service
Effective Service
Caring

Cons

Less Productive
Commodity Features
Slower Product Innovation

Feature Ratings

Average 71

Risk Scoring

Compliance Monitoring

Vendor Risk Assessments

Reporting and Dashboards

Risk Monitoring

Process Library

Hierarchy Management

Self Service Portal

Alerts/Notifications

Vendor Onboarding

GRC Integration

Vendor Capability Ratings

Average 66

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness

ProcessUnity Vendor Risk Management Reviews

Immanuel J.

Role: Information Technology
Industry: Biotechnology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2023

Great, but definitely UI/ UX improvements needed.

Likeliness to Recommend

7 /10

What differentiates ProcessUnity Vendor Risk Management from other similar products?

More Records can be docked interms of vendor risk management

What is your favorite aspect of this product?

Easy to use however the Product acts very slow.

What do you dislike most about this product?

Product is very slow. User Interface definitely needs improvements. Needs additional customization based on Clients request.

What recommendations would you give to someone considering this product?

A Fair recommendation with required client customization as per clients demands.

Pros

Trustworthy
Fair
Security Protects
Altruistic

Cons

Slower Product Innovation

Omar D.

Role: Information Technology
Industry: Finance
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2023

Counter intuitive and slow. But functional

Likeliness to Recommend

6 /10

What differentiates ProcessUnity Vendor Risk Management from other similar products?

Customization is great on PU

What is your favorite aspect of this product?

Customization and customer support

What do you dislike most about this product?

Slow. Counter intuitive. Inefficient. Does not improve enough compared to other tools

What recommendations would you give to someone considering this product?

Be patient using ProcessUnity. The smallest, simplest navigation from one page to another takes time.

Pros

Effective Service
Caring
Respectful
Altruistic

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

Role: Consultant
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2023

Endless customization options

Likeliness to Recommend

6 /10

Pros

Reliable
Efficient Service
Inspires Innovation
Respectful

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

ProcessUnity Vendor Risk Management

What is ProcessUnity Vendor Risk Management?

Company Details

Need Assistance?

ProcessUnity Vendor Risk Management Ratings

74 Likeliness to Recommend

86 Plan to Renew

66 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+49 Net Emotional Footprint

How much do users love ProcessUnity Vendor Risk Management?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Risk Scoring Provides a visualized overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Compliance Monitoring Ensure vendors/contracts are in compliance with all relevant laws, GDPR, etc.

Vendor Risk Assessments Ability to automate the creation of vendor questionnaires. Solution can also automatically send and receive these questionnaires.

Reporting and Dashboards Customizable and standard reporting aligned with operational, compliance, and audit requirements. Dashboard information that is role based and customizable.

Risk Monitoring Actively monitors and alerts to increased risk, vulnerability, compromise, etc. of current vendors

Process Library A repository of documented processes which can be accessed for revision.

Hierarchy Management Ability to determine and visualize relationships between companies, ownership structure, etc.

Self Service Portal Allow vendors/suppliers to upload documentation to be assessed for risk tolerance.

Alerts/Notifications Automated notifications about changes, risks, etc.

Vendor Onboarding Provides workflows to onboard new vendors by ensuring compliance with both internal and regulatory policies.

GRC Integration Seamlessly share data between the tool and a Governace, Risk, and Compliance (GRC) product.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

ProcessUnity Vendor Risk Management Reviews

Immanuel J.

Great, but definitely UI/ UX improvements needed.

Likeliness to Recommend

Pros

Cons

Omar D.

Counter intuitive and slow. But functional

Likeliness to Recommend

Pros

Cons

Endless customization options

Likeliness to Recommend

Pros

Cons

Feature Ratings

Risk Scoring

Compliance Monitoring

Vendor Risk Assessments

Reporting and Dashboards

Risk Monitoring

Process Library

Hierarchy Management

Self Service Portal

Alerts/Notifications

Vendor Onboarding

GRC Integration

Vendor Capability Ratings

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness