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PrestaShop Logo
PrestaShop

PrestaShop

Composite Score
7.5 /10
CX Score
7.8 /10
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PrestaShop
7.5 /10

What is PrestaShop?

PrestaShop is an efficient and innovative e-commerce solution with all the features you need to create an online store and grow your business.

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Awards & Recognition

PrestaShop won the following awards in the B2C eCommerce category

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PrestaShop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PrestaShop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PrestaShop?

5% Negative
12% Neutral
83% Positive

Pros

  • Respectful
  • Trustworthy
  • Caring
  • Fair

Feature Ratings

Average 79

Order Management

89

Catalog Management

84

Order Portal

84

Payment Processing

80

Microsite Management

79

Content Localization

76

Reporting and Analytics

75

Content Management

74

Predictive Recommendations

72

Integrated Search

72

Retargeting Capabilities

71

Vendor Capability Ratings

Average 78

Business Value Created

85

Availability and Quality of Training

83

Quality of Features

82

Ease of Implementation

81

Ease of Customization

79

Ease of Data Integration

78

Vendor Support

76

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Breadth of Features

75

Usability and Intuitiveness

72

PrestaShop Reviews

zheng s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

PrestaShop, a 100% free platform for online store

Likeliness to Recommend

8 /10

What differentiates PrestaShop from other similar products?

It has easy payment solution worldwide.it gives performance evaluation of your store so that you can improve it. It provides amazing range of modules. The private developers support is quick and helpful. It is quite easy to setup and install. Facilitates you with multiple payment methods such as PayPal, redsys, Google checkout etc. PrestaShop is Feature rich and highly customizable. You can also make list of as many product as you want to sell.

What is your favorite aspect of this product?

It has full features of a standard e-commerce. It is a free website which is much cheaper than alternatives and a simple sales tool.

What do you dislike most about this product?

You have to have some experience in programming for using this software. You have to pay for developer support package when you have some issues. It doesn’t have many templates. It is not very user friendly; you need to have some experience to setup. User must have knowledge of coding if they want to develop something for their own.

What recommendations would you give to someone considering this product?

I would recommend it those who don’t want to invest money on this kind of websites as it is totally free and nearly 30,000 sites are using this software across the globe and more than 22 billion euros generated through online sales. It means that it is free but still a good website for e-commerce.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Generous Negotitation

Athena G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Holistic eCommerce Platform

Likeliness to Recommend

8 /10

What differentiates PrestaShop from other similar products?

It allows user to customize everything according to their choice and preference. Users want to personalize things at this time. In this way, it would attract a large amount of audience. It is easy to set up store in this platform. It is a flexible platform and user-friendly.

What is your favorite aspect of this product?

This software is easy to use and learn. It allows all types of plug-ins. This is beneficial to the customers and they can use them to sell globally. The seller reach increases and customers’ get to offer varieties to fulfil their demands.

What do you dislike most about this product?

It does not include the modules that are basic. For the better performance, the basic modules are essential. Moreover, this platform sell them at a high price rate which is a drawback of this platform. The reporting features can be improved.

What recommendations would you give to someone considering this product?

It allows quick and fast communication between customers and sellers. It provides benefit to the users at a great level. In the fast pace life, saving the customers’ time is much appreciable by the client. Customers can ask queries to the sellers at any time. This improves the relationship between customer and seller.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Caring

Shelby A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

The Best Open-source e-Commerce Portal

Likeliness to Recommend

9 /10

What differentiates PrestaShop from other similar products?

Aside from being free, it features a fantastic selection of plugins to boost eCommerce business. Programmers provide prompt and beneficial assistance. Prestashop has to be the greatest option when matched to the majority of options on the marketplace. Prestashop has been best pick for full ecommerce especially if you do want all of the functionality of a conventional ecommerce platform.

What is your favorite aspect of this product?

WordPress was an excellent choice until Prestashop began to add a plethora of modules to its market. In comparison to WordPress, it includes all of the essential eCommerce capabilities. When contrasted to the other option, Magento, it's quite inexpensive to run and administer, though with the purchase of modules.

What do you dislike most about this product?

The customer service on the forums is rather good, however many of our problems would be difficult to resolve. Because it is a free tool to use, users will not receive high-level help to resolve difficulties.

What recommendations would you give to someone considering this product?

Give this a go. You are unlikely to return once again to WordPress or Magento.

Pros

  • Helps Innovate
  • Efficient Service
  • Respectful
  • Altruistic

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