Poppulo Customer Reviews 2024

Poppulo

Composite Score

8.3 /10

CX Score

8.6 /10

60 Reviews Write a Review

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What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details

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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

94 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

4% Negative

7% Neutral

89% Positive

Pros

Respectful
Helps Innovate
Security Protects
Continually Improving Product

Feature Ratings

Average 79

Single Sign-On (SSO)

Newsletter Creation

Rewards Recognition

Employee Directory

Intranet

Emergency Notification

Application Integration

Surveys and Polling

Mobile

Pulse Surveys

News Feeds, Alerts & Notifications

Vendor Capability Ratings

Average 76

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Poppulo Reviews

Harriet N.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Best Employee Communication Software

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Poppulo is all about data driven communication to ensure clarity with employees and to drive business forward.

What is your favorite aspect of this product?

I like that this software is all about quality and accurate communication It's data driven Using it is easy Communication is effective

What do you dislike most about this product?

No doubt Poppulo is the best

What recommendations would you give to someone considering this product?

For business employee communication, I highly recommend Poppulo. It's effective and seamless to use

Pros

Helps Innovate
Efficient Service
Effective Service
Saves Time

Martha K.

Role: Sales Marketing
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Poppulo is my pre-eminent tool for email transfuse

Likeliness to Recommend

10 /10

What differentiates Poppulo from other similar products?

It is very easy to add photos and links amongst other things, this is due to availability of the HTML feature.I also love the tag feature. After mailing, the analytics and statistics are provided. The great analytics provide great insights into what working from your communication.

What is your favorite aspect of this product?

Poppulo has enabled tracking of our numbers and being able to see the number of views a communication has. It has also helped in providing information which shows if essential data was received and read.

What do you dislike most about this product?

When it comes to changes, the service team offers the best services and assures changes are made if there is a need to.

What recommendations would you give to someone considering this product?

So far Poppulo has helped me greatly in internal communication that is through emails. A trial will help enable some changes to anyone's communication.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Darwin S.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

A great tool in navigation and content creation.

Likeliness to Recommend

10 /10

What differentiates Poppulo from other similar products?

√Poppulo has an intuitive and user friendly interface.There is ease in navigation and creation of great content. √Poppulo creates good connection enabling ease in sharing of organizations certain templates. √Every email sent through poppulo has a professional outlook which increases market. √Poppulo has great features and attractive reports.With this it has been easy for us to achieve our targets.

What is your favorite aspect of this product?

There is great transition to the rate of workforce due to ease in template operation and in branding customization.Due to the centralise sending service it has really been easy and beneficial for us.

What do you dislike most about this product?

Apparently there are new features which has increased my workability with the software.I fully satisfied in using Poppulo.

What recommendations would you give to someone considering this product?

Great times with such an intuitive software.I highly recommend it.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Poppulo

What is Poppulo?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Poppulo Ratings

83 Likeliness to Recommend

94 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Poppulo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Intranet Private network that allows collaboration and storage of sensitive documents.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Surveys and Polling Ability to survey employees and gather feedback.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Poppulo Reviews

Harriet N.

Best Employee Communication Software

Likeliness to Recommend

Pros

Martha K.

Poppulo is my pre-eminent tool for email transfuse

Likeliness to Recommend

Pros

Darwin S.

A great tool in navigation and content creation.

Likeliness to Recommend

Pros

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Feature Ratings

Single Sign-On (SSO)

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Employee Directory

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Application Integration

Surveys and Polling

Mobile

Pulse Surveys

News Feeds, Alerts & Notifications

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