Poppulo Customer Reviews 2024

Poppulo

Composite Score

8.3 /10

CX Score

8.6 /10

62 Reviews Write a Review

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What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details

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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

4% Negative

7% Neutral

89% Positive

Pros

Respectful
Helps Innovate
Security Protects
Continually Improving Product

Feature Ratings

Average 80

Single Sign-On (SSO)

Newsletter Creation

Rewards Recognition

Intranet

Application Integration

Employee Directory

Surveys and Polling

Emergency Notification

Mobile

Pulse Surveys

News Feeds, Alerts & Notifications

Vendor Capability Ratings

Average 76

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Poppulo Reviews

Krishna A.

Role: Sales Marketing
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Nov 2024

Insightful engagement analytics

Likeliness to Recommend

10 /10

What differentiates Poppulo from other similar products?

Its stands out for its powerful audience segmentation tools, allowing tailored communication for diverse employee groups within large organizations.

What is your favorite aspect of this product?

Its intuitive analytics dashboard provides valuable insights into employee engagement, which helps optimize communication strategies effectively.

What do you dislike most about this product?

The platform's occasional lag can disrupt workflow, especially when managing multiple campaigns simultaneously.

What recommendations would you give to someone considering this product?

Consider it if you need detailed employee engagement insights, but ensure it aligns with your workflow for smoother integration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gilberto L.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Effective and organized communication platform.

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Unlike other internal communication platforms, Poppulo focuses on offering a complete service that covers everything from content creation to results analysis. In addition, its focus on personalization and segmentation allows it to reach each audience more effectively. In addition, Poppulo offers detailed metrics that allow you to evaluate the impact of each internal communication.

What is your favorite aspect of this product?

What we like most about this platform called Poppulo is its ability to adapt to the changing needs of companies. With constant updates and excellent support service, Poppulo becomes an indispensable ally to improve internal communication in any organization, this platform becomes an essential tool for any company looking to encourage the participation and commitment of its employees.

What do you dislike most about this product?

I like everything that this platform offers us, there is nothing that I don't like, and Poppulo is the internal communication platform that you really need to take communication in your company to the next level.

What recommendations would you give to someone considering this product?

I recommend this excellent platform because it stands out for its ability to adapt to the specific needs of each company. Whether you work in a small company or in a multinational, Poppulo has the necessary tools to improve internal communication and encourage employee participation, and obtain the best results within the company

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Emily K.

Role: Sales Marketing
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Efficient team collaboration platform

Likeliness to Recommend

10 /10

What differentiates Poppulo from other similar products?

It is affordable for both large and small scale business enterprises.

What is your favorite aspect of this product?

It facilitates productive collaboration that keeps sales team aligned with strategic goals and business objectives.

What do you dislike most about this product?

I like the perfect performance displayed by this platform.

What recommendations would you give to someone considering this product?

Poppulo has created effective engagement environment that has enhanced close relationship between customers and sales agents.

Pros

Reliable
Unique Features
Saves Time
Respectful

Poppulo

What is Poppulo?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Poppulo Ratings

84 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Poppulo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Intranet Private network that allows collaboration and storage of sensitive documents.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Surveys and Polling Ability to survey employees and gather feedback.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Poppulo Reviews

Krishna A.

Insightful engagement analytics

Likeliness to Recommend

Pros

Gilberto L.

Effective and organized communication platform.

Likeliness to Recommend

Pros

Emily K.

Efficient team collaboration platform

Likeliness to Recommend

Pros

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Feature Ratings

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