Pipedrive

What differentiates Pipedrive from other similar products?

Our conglomerate uses Pipedrive as a dedicated customer acquisition server after an extensive search for such a software, Pipedrive even provides us with valuable statistics when making offers and sweepstakes, as well as a constant follow-up to our customers through calls, mails, reminders. Since using Pipedrive a large percentage of our customers are in the same place allowing us to have control of every movement made.

What is your favorite aspect of this product?

Sending reminders and alerts that Pipedrive provides is extremely successful, keeping our customers connected with us constantly which allows us to know more about their needs and queries, it also produces management reports that allow us to evaluate the scope of our products and services, as well as potential customers who are interested in the company. Pipedrive also has an intuitive and easy to use interface.

What do you dislike most about this product?

It would be interesting to know how to add integrations because sometimes it can be confusing, it is a tool that works very well and fulfills what it promises at an interesting cost, there have been cases in our users where the tool fails to transmit emails to our customers causing loss of information and contact with them, we would like to have a video call service instead of communication through notes.

What recommendations would you give to someone considering this product?

Especially aimed at small companies with a small number of workers because the more information flow can lead to failures, excellent interface and operation, it can still improve, if you have a small business should give it a try, increased sales, billing control, greater feedback between customer and company. Adding other features could help us much more in saving time.

What differentiates Pipedrive from other similar products?

In using it to oversee the company's clientele, I was able to achieve fantastic achievements. The sales staff kept all client data in a notebook before using it. I decided to alter the rules of the game because they weren't helping us be as productive as possible. Your sales staff will benefit greatly from using this product. The highest possible recommendation.

What is your favorite aspect of this product?

With this app, you can track the progress of your pipeline and the many contacts, firms, and leads inside it, as well as do the necessary follow-up tasks. As a result, you can monitor the activities of your sales staff and learn how to enhance the quality of the services you offer. Marketing campaigns are out of the question, and neither can bulk emailing techniques à la Mailchimp.

What do you dislike most about this product?

They have room to expand into areas like marketing and customer service. It has the option of capturing video and expanding into new chapters. Input from a video rather than written notes from the team. Confirmation of a meeting or a follow-up by mobile.

What recommendations would you give to someone considering this product?

As a manager, I have my business development team use Pipedrive. This is so that all of the leads can be monitored in one area, and the charge can be monitored in the same place. The team responsible for estimating sales and setting goals must do this. In addition, everything will be continuously updated and simple to monitor. The timetable for following up can be easily reminded.

What differentiates Pipedrive from other similar products?

Create your project stages in sales or use an existing template. Add your deals or import them automatically from a spreadsheet or CRM. Get automatic alerts and reminders to keep everything on track. Sales forecasts are updated every time you move a deal through the funnel. Schedule reminders for all your sales activities. Keeps track of all your movements.

What do you dislike most about this product?

Support is a bit limited for small accounts. There are certain plans that offer chat and phone support, but for us as a small business it tends to have limited email support, you can see that this was an issue depending on the needs of the team. You can generate reports that show all your leads and lead stages, which was sufficient, but if you are looking for more advanced reports to determine things like retention rates, you will not find them, at least on the plan they offer.

What recommendations would you give to someone considering this product?

Can be used to track and see what your sales reps are doing and where they can improve services. You can't use it for marketing campaigns and you can't send mass emails; it allows us to solve our sales management, customer database. Email marketing management and contacts are also managed very well, it had simple integrations and it's very easy to use for our team. It manages customer data and also ensures that we have a sales funnel at the end, giving us leads at the end.