In Partnership With SelectHub
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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Gloria H.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Apr 2021
The most popular and effective CRM.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
; It is a powerful CRM that takes care of the entire methodological process to save time in a sales agreement. ; It is completely intuitive, focuses on customers with the highest buying potential, developing an individual approach for each customer. ; OneDrive Integration.
What is your favorite aspect of this product?
Pipedrive has helped with the problems of sales management, it is a universal and comprehensive system where you can order the workflow, it also facilitates integration through its API configuration with commercial systems such as MailChimp, which gives us greater benefits, better promotion and more information when interacting with potential customers.
What do you dislike most about this product?
I could not complain about this software, because as it is updated the functions improve, for example, when there is an excess of import data, that before gave problems when trying to operate them.
What recommendations would you give to someone considering this product?
It is one of the best solutions to implement in any type of company, we all need a good order in sales management with objective and specific methods, it is simply worth implementing it.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jack M.
- Role: Human Resources
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2021
Excellent Multifunctional CRM tool
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The difference between this CMR software and other similar ones is that Pipedrive is much more complete in terms of functionalities that can be exercised in different job roles such as consulting, human resource management and marketing, but it all depends on the plan you plan to acquire.
What is your favorite aspect of this product?
One of the features of this tool that I appreciate having is the functionality of allowing me to be in live chat communication with the rest of my colleagues who are in different departments within the company. In addition to this, I really like the functionality of being able to create campaigns that we can easily modify so that all users of the group are notified on the exact day established in the calendar and in this way we are all aware of what is happening.
What do you dislike most about this product?
There are few things that I could say that are wrong with this tool but among them is the problem with the application on the phone since there are times that the images do not load very well and the links are cut.
What recommendations would you give to someone considering this product?
I would definitely recommend it since for a very good reason it is in the top 5 of the best CRM software but I would also recommend evaluating what the needs of the company are since Pipedrive has several plans available and you can choose them depending on your needs..
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Hannah T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2020
Advanced Email Marketing Tool.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
As for the overall product quality its great and its easy to use.
What is your favorite aspect of this product?
Easy to pull in contacts and the email integration its effective.
What do you dislike most about this product?
Nothing at all which i can say was a problem with the tool.
What recommendations would you give to someone considering this product?
Pipedrive its an easy useful software for marketing through email, easy to manage campaign and leads and its services quality can be very useful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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