Pimcore Customer Reviews 2024

Pimcore

Composite Score

7.7 /10

CX Score

8.0 /10

32 Reviews Write a Review

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What is Pimcore?

Pimcore provides an open-source software platform for data and experience management. Its modules for PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce are praised by analysts such as Gartner and Forrester. Thousands of companies worldwide, including Burger King, Audi, and Ikea, have already chosen Pimcore. The company is headquartered in Austria/Europe.

Company Details

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Awards & Recognition

Pimcore won the following awards in the Product Information Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

4 Top Rated Features

2022

Pimcore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pimcore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pimcore?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Inspires Innovation
Respectful
Transparent

Feature Ratings

Average 82

Product Categorization & Relationships

Data Syndication

Role-Based Access Management

Advanced Search and Filtering

Master Record Management

Data Export

Digital Asset Management

Workflow and Approval Management

Omni-Channel Information Delivery

Integration

Product Data Analytics

Vendor Capability Ratings

Average 80

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Vendor Support

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Pimcore Reviews

Henry Jose A.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Pimcore as an information manager

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

Pimcore helps create highly flexible and scalable PIM systems as a single source of product information about marketing channels, suppliers and more. The flexible data model provided by Pimcore allows developers to easily replicate complex data models. It is free and open source, and offers a large pool of developers and strong community support. It helps companies integrate product and customer data residing in different silos without changing existing legacy systems. Pimcore supports seamless delivery of data across multiple channels, including web portals, mobile apps and even catalog publishing systems.

What is your favorite aspect of this product?

Pimcore is completely open source and is based on Symfony, the leading PHP framework. It has a well-established partner network and community support. In addition to PIM, DAM and WCM functionality, it also provides a powerful e-commerce platform. All PIM functionality is also available through REST-based web services that can be easily integrated with other applications. This ensures that assets, content and data are not duplicated across multiple systems. Unlike other systems with fairly rigid architectures, Pimcore is designed as a platform for developers. It can be used to easily model complex data architectures and develop functionality t

What do you dislike most about this product?

Pimcore is not designed to be used as a plug-and-play system, but as a platform. Therefore, it will take some time for non-technical users to get started.

What recommendations would you give to someone considering this product?

Pimcore is ideal for organizations with complex processes and data models that cannot be easily accomplished with off-the-shelf systems. It is especially useful when data resides in multiple legacy systems and requires complex integration with those systems. It may not be the best choice for someone looking for an off-the-shelf system with pre-defined functionality.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Inspires Innovation

Aisha M.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

My Experience With Pimcore

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

Pimcore is a great tool for data and experience management and offers best features

What is your favorite aspect of this product?

Pimcore is resourceful and is an open source software It manages product information flawlessly

What do you dislike most about this product?

Well, Pimcore is ideal for experts and not newbie

What recommendations would you give to someone considering this product?

I recommend Pimcore for product management as it offers amazing features

Pros

Performance Enhancing
Unique Features
Efficient Service
Caring

Role: Sales Marketing
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Mostly good so far.

Likeliness to Recommend

7 /10

Pros

Enables Productivity
Trustworthy
Effective Service
Acts with Integrity

Cons

Commodity Features
Vendor Friendly Policies
Vendor's Interest First

Pimcore

What is Pimcore?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Pimcore Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Pimcore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Pimcore Reviews

Henry Jose A.

Pimcore as an information manager

Likeliness to Recommend

Pros

Aisha M.

My Experience With Pimcore

Likeliness to Recommend

Pros

Mostly good so far.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Product Categorization & Relationships

Data Syndication

Role-Based Access Management

Advanced Search and Filtering

Master Record Management

Data Export

Digital Asset Management

Workflow and Approval Management

Omni-Channel Information Delivery

Integration

Product Data Analytics

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Customization

Vendor Support

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training