Pimcore Customer Reviews 2025 | SoftwareReviews

Pimcore

Composite Score

7.1 /10

CX Score

7.4 /10

5 Reviews Write a Review

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What is Pimcore?

Pimcore provides an open-source software platform for data and experience management. Its modules for PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce are praised by analysts such as Gartner and Forrester. Thousands of companies worldwide, including Burger King, Audi, and Ikea, have already chosen Pimcore. The company is headquartered in Austria/Europe.

Company Details

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Pimcore Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 86%
Conflict Resolution:: 94%
Strategy & Innovation:: 86%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pimcore?

0% Negative

14% Neutral

86% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Feature Ratings

Average 83

Content Workflow Management

100

Analytics and Reporting

Multi Channel Support

Web Publishing Capabilities

Management Interface

Social Media Integration

Standard Templates

Content Repository

Content Security

Translation Facilitation

Digital Asset Management

Vendor Capability Ratings

Average 77

Ease of Data Integration

Vendor Support

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Also Featured in...

Product Information Management

Score 7.4

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Pimcore Reviews

Julia P.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Everything under one roof

Likeliness to Recommend

9 /10

What differentiates Pimcore from other similar products?

Pimcore is effortless in integrating with external services, as far as a framework goes, this is something that few other systems manage to do as well

What is your favorite aspect of this product?

It's a super flexible framework with a high level of customisation and many features that are still being added, it never feels stale as the team are constantly looking to work on new functionalities based on feedback and market requirements

What do you dislike most about this product?

The amount of customisation required since this is a framework not an out of the box product, but again this is not really a negative just depends how much time you have available

What recommendations would you give to someone considering this product?

Pimcore is very flexibile, easy to use and great value for money - highly recommend

Pros

Trustworthy
Efficient Service
Inspires Innovation
Altruistic

Pimcore

What is Pimcore?

Company Details

Need Assistance?

Pimcore Ratings

86 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Pimcore?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Product Information Management

Pimcore Reviews

Julia P.

Everything under one roof

Likeliness to Recommend

Pros

Feature Ratings

Content Workflow Management

Analytics and Reporting

Multi Channel Support

Web Publishing Capabilities

Management Interface

Social Media Integration

Standard Templates

Content Repository

Content Security

Translation Facilitation

Digital Asset Management

Vendor Capability Ratings

Ease of Data Integration

Vendor Support

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness