Pillr Platform Logo
Pillr Platform Logo
OpenText Corporation

Pillr Platform

Composite Score
6.9 /10
CX Score
6.8 /10
Category
Pillr Platform
6.9 /10

What is Pillr Platform?

Pillr goes beyond traditional cybersecurity limits by not only aggregating your security data, but by offering SOC-as-a-Service (SOCaaS) to address the critical gaps left by standard EDR tools. Our approach ensures you're not confined to a specific toolset, enabling a more flexible and effective cyber defense strategy. With Pillr, you benefit from comprehensive monitoring and expert analysis, ensuring a proactive defense against the inevitable threats.

Company Details


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Awards & Recognition

Pillr Platform won the following awards in the Managed Detection & Response category

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Pillr Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pillr Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
74%
Negotiation and Contract:
67%
Conflict Resolution:
81%
Strategy & Innovation:
76%
Service Experience:
85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pillr Platform?

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7% Negative
21% Neutral
72% Positive

Pros

  • Respectful
  • Enables Productivity
  • Efficient Service
  • Saves Time

Cons

  • Under Delivered

Feature Ratings

Average 84

Use of the MITRE ATT&CK Framework

89

Real-Time Threat and Anomaly Detection

87

Threat Intelligence

83

Incident Management

79

Technology Management

77

Vendor Capability Ratings

Average 76

Vendor Support

86

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Quality of Features

78

Availability and Quality of Training

71

Breadth of Features

70

Usability and Intuitiveness

65

Ease of Customization

65

Pillr Platform Reviews

David G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use. Team is awesome. Pricing is great.

Likeliness to Recommend

10 /10

What differentiates Pillr Platform from other similar products?

Its pricing is simple. They really care about their Channel partners.

What is your favorite aspect of this product?

It's ease of use and implementation.

What do you dislike most about this product?

I wish it had a little more access to the data. You really can't do your own threat hunting.

What recommendations would you give to someone considering this product?

Understand your reasons a goals for implementing a SOCaaS. Make sure you put the right people in place to manage it and have a management plan. Nothing is truely set and forget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2023

A Solid, Reliable Product!

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Steve R.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Simples implementation and monitoring

Likeliness to Recommend

10 /10

What differentiates Pillr Platform from other similar products?

The ability to drill down into an issue and locate the root cause is exactly what anyone in the Cyber field requires, but at this price point I believe it is the best for solution for IT Teams looking after Micro and Small businesses as they grow to become medium sized businesses.

What is your favorite aspect of this product?

The Dashboard is so intuitive, it takes no time to navigate to where you need to be.

What do you dislike most about this product?

I did get a false positive from an unusual OS build, but that was rectified really quickly, no no real problem.

What recommendations would you give to someone considering this product?

Get it now! What are you waiting for? Take a few minutes to use it on your own systems then role it out to your clients, you won't be sorry.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing