Phenom Talent Experience Management (TXM)
What is Phenom Talent Experience Management (TXM)?
Phenom delivers the Phenom Talent Experience Management (TXM) platform to transform the talent journey from interested candidates to thriving employees to enthusiastic brand advocates while helping HR break the stereotype of being a cost center instead of a revenue generator. Phenom’s TXM platform provides companies with a unified solution which delivers a Career Site, CRM, CMS, Chatbot, SMS, Internal Mobility & Referrals, University Recruiting, Talent Analytics, and AI. The platform is built on artificial intelligence (AI), which drives personalization, automation, and accuracy for candidates, recruiters, employee
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
100 Plan to Renew
67 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Phenom Talent Experience Management (TXM)?
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Acts with Integrity
Cons
- Less Effective Service
- Wastes Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Job Posting
E-Mail Campaign Management
Pre-Screening Pre-Qualification
Activity and Workflow Management
Data Export and Import
Candidate Engagement
Account and Contact Management
Interview Scheduling
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Ease of Customization
Phenom Talent Experience Management (TXM) Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Fabulous Product with tons of features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andrew R.
- Role: Human Resources
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Sep 2022
CRM and CMS great - customization could be better
Likeliness to Recommend
What differentiates Phenom Talent Experience Management (TXM) from other similar products?
Robust email campaigning features, widgets and options for great content.
What is your favorite aspect of this product?
The CRM. ATS mirroring feature as well as Talent Community available to contact.
What do you dislike most about this product?
Customizations, even small, cost additional funds.
What recommendations would you give to someone considering this product?
If you're looking to bolster your email campaigning/SMS options, and/or create your own career site pages, it's quite good.
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Kyle R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Talent Analytics to another level
Likeliness to Recommend
What differentiates Phenom Talent Experience Management (TXM) from other similar products?
As an organization heavily invested in Workday, it was extremely important that our CRM partner had a native integration with our system of record.
What is your favorite aspect of this product?
My focus is on internal mobility, so the employee experience dashboard is an area I spend a lot of time in/on. I'm a nerd and thrive on data and analytics, so it's a really powerful tool.
What do you dislike most about this product?
No tool is perfect. We have all spent a lot of time training the AI and that is ongoing and will eventually yield some fruits. The career pathing isn't as prominent as we would have liked and it doesn't integrate with our LMS which is disappointing.
What recommendations would you give to someone considering this product?
As with any software, research, research, research. Speak to colleagues in your space to capture relevance, ease of implementation and most importantly, internal adoption.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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