Payoneer Inc.

Payoneer

Composite Score

6.4 /10

CX Score

6.0 /10

16 Reviews Write a Review

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What is Payoneer?

Your Payoneer account is your key to unlock a universe of opportunities. Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

Company Details

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Payoneer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Payoneer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

1
Since last award

70 Plan to Renew

70 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 56%
Negotiation and Contract:: 48%
Conflict Resolution:: 61%
Strategy & Innovation:: 54%
Service Experience:: 53%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+53 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Payoneer?

20% Negative

17% Neutral

63% Positive

Pros

Security Protects
Trustworthy
Helps Innovate
Acts with Integrity

Cons

Less Inspiring
Under Delivered
Commodity Features

Feature Ratings

Average 75

Multi Currency

Security

Credit Card Processing

E-Commerce Integration

Recurring Payments

Digital Wallet Integration

POS Verification

POS Integration

Reporting Analytics

Mobile Payments

Integration With Accounting System

Vendor Capability Ratings

Average 71

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Payoneer Reviews

Ann G.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Payoneer from other similar products?

Allows users to withdraw funds to local bank accounts or prepaid Mastercard's, giving them flexibility and convenience.

What is your favorite aspect of this product?

Instantly receive and send payments between Payoneer accounts for free

What do you dislike most about this product?

Have a non existent and slow customer care service and take long to respond to issues.

What recommendations would you give to someone considering this product?

Overall, my experience with Payoneer was positive; I am glad I found it because it was the ideal solution to my problem. Works great with a variety of freelancing platforms.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Isbeth R.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Make the Most of Your Money with Payoneer.

Likeliness to Recommend

10 /10

What differentiates Payoneer from other similar products?

The main difference from Payoneer is its global approach. It offers a wide variety of payment services around the world, allowing users to make international payments, receive payments in local currencies, transfer funds between accounts and cards, and much more. In addition, Payoneer offers a debit card to withdraw money at an ATM and use it to make purchases online, giving the user greater flexibility. In addition, Payoneer offers its users a complete security solution, with which they can protect their data and finances.

What is your favorite aspect of this product?

My favorite aspect of the Payoneer platform is its ease of use. The platform is very intuitive and easy to use. It offers a variety of useful tools to help me manage my finances, such as the ability to make bank transfers, accept payments online, make international payments, and more. In addition, the security and identity verification processes are very well designed to protect my data and funds.

What do you dislike most about this product?

One of the things that many users dislike about the Payoneer platform is the high cost of the fees. Although the fees are justified for the services it offers, many users find the fees excessively high. Also, some users have complained about the lack of good customer support.

What recommendations would you give to someone considering this product?

Payoneer offers many different payment methods, including debit cards, credit cards, bank transfers, and other methods. This means that you can choose the method that best suits your needs. In short, Payoneer offers many advantages for those who need to send or receive money securely. These features allow you to save time and money when sending or receiving funds, while also offering additional security when processing payments.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Carissa M.

Role: Human Resources
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Financial Software With Cheaper Transfer Fee!

Likeliness to Recommend

9 /10

What differentiates Payoneer from other similar products?

That it has cheaper transfer fee, we all love that, right?

What is your favorite aspect of this product?

I think I already mentioned that it has a cheaper transfer fee, but also, if you are making a higher volume of transactions, payoneer could be on the top list.

What do you dislike most about this product?

None so far

What recommendations would you give to someone considering this product?

If you have high volume transactions and are looking for cheaper transfer fee, Payoneer is where you should go. I couldn't emphasize this more, but kudos to them for that!

Pros

Security Protects
Reliable
Performance Enhancing
Enables Productivity

Payoneer

What is Payoneer?

Company Details

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Awards & Recognition

Payoneer Ratings

74 Likeliness to Recommend

1 Since last award

70 Plan to Renew

70 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+53 Net Emotional Footprint

How much do users love Payoneer?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency Allows users to process payments in multiple currencies

Security Built-in security to protect payment information to prevent fraud and hacking

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Recurring Payments The ability to schedule payments at a cadence

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

POS Verification Support cardholder verification methods for POS transactions

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Reporting Analytics Reports and analytics created from payment data

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Integration With Accounting System Provide integration with accounting software and ERP systems

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Payoneer Reviews

Ann G.

Fantastic product

Likeliness to Recommend

Pros

Isbeth R.

Make the Most of Your Money with Payoneer.

Likeliness to Recommend

Pros

Carissa M.

Financial Software With Cheaper Transfer Fee!

Likeliness to Recommend

Pros

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Feature Ratings

Multi Currency

Security

Credit Card Processing

E-Commerce Integration

Recurring Payments

Digital Wallet Integration

POS Verification

POS Integration

Reporting Analytics

Mobile Payments

Integration With Accounting System

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Vendor Support

Availability and Quality of Training