Payoneer Inc.

Payoneer

Composite Score

6.3 /10

CX Score

6.0 /10

11 Reviews Write a Review

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What is Payoneer?

Your Payoneer account is your key to unlock a universe of opportunities. Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

Company Details

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Payoneer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Payoneer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

7
Since last award

78 Plan to Renew

11
Since last award

79 Satisfaction of Cost Relative to Value

11
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Payoneer?

20% Negative

0% Neutral

80% Positive

Pros

Trustworthy
Client Friendly Policies
Fair
Security Protects

Cons

Under Delivered
Less Effective Service
Less Inspiring

Feature Ratings

Average 77

Credit Card Processing

E-Commerce Integration

Security

Multi Currency

Digital Wallet Integration

POS Verification

Recurring Payments

POS Integration

Mobile Payments

Integration With Accounting System

Reporting Analytics

Vendor Capability Ratings

Average 70

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Payoneer Reviews

Fredrick E.

Role: C-Level
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Decent functionality but overly frustrating to use

Likeliness to Recommend

3 /10

What differentiates Payoneer from other similar products?

Payoneer stands out for its global reach and ability to handle cross-border payments in multiple currencies, but it lacks the intuitive interface and seamless POS integration offered by competitors.

What is your favorite aspect of this product?

The ability to manage payments across different countries with ease and its wide network of supported currencies.

What do you dislike most about this product?

The interface is clunky, the system feels slow and unintuitive, and the POS integration creates more headaches than solutions. Customer support is also unresponsive and unhelpful.

What recommendations would you give to someone considering this product?

Consider your priorities—if international payment processing is critical, it may be worth trying, but be prepared for frustration. Explore alternative solutions with better POS compatibility and user-friendly features if ease of use is a priority.

Pros

Trustworthy
Client Friendly Policies
Efficient Service
Respectful

Cons

Less Performance Enhancing
Commodity Features
Less Effective Service

Isbeth R.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Make the Most of Your Money with Payoneer.

Likeliness to Recommend

10 /10

What differentiates Payoneer from other similar products?

The main difference from Payoneer is its global approach. It offers a wide variety of payment services around the world, allowing users to make international payments, receive payments in local currencies, transfer funds between accounts and cards, and much more. In addition, Payoneer offers a debit card to withdraw money at an ATM and use it to make purchases online, giving the user greater flexibility. In addition, Payoneer offers its users a complete security solution, with which they can protect their data and finances.

What is your favorite aspect of this product?

My favorite aspect of the Payoneer platform is its ease of use. The platform is very intuitive and easy to use. It offers a variety of useful tools to help me manage my finances, such as the ability to make bank transfers, accept payments online, make international payments, and more. In addition, the security and identity verification processes are very well designed to protect my data and funds.

What do you dislike most about this product?

One of the things that many users dislike about the Payoneer platform is the high cost of the fees. Although the fees are justified for the services it offers, many users find the fees excessively high. Also, some users have complained about the lack of good customer support.

What recommendations would you give to someone considering this product?

Payoneer offers many different payment methods, including debit cards, credit cards, bank transfers, and other methods. This means that you can choose the method that best suits your needs. In short, Payoneer offers many advantages for those who need to send or receive money securely. These features allow you to save time and money when sending or receiving funds, while also offering additional security when processing payments.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2023

Easy to deploy but lack of flexibility

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Payoneer

What is Payoneer?

Company Details

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Awards & Recognition

Payoneer Ratings

77 Likeliness to Recommend

7 Since last award

78 Plan to Renew

11 Since last award

79 Satisfaction of Cost Relative to Value

11 Since last award

Emotional Footprint Overview

+58 Net Emotional Footprint

How much do users love Payoneer?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Security Built-in security to protect payment information to prevent fraud and hacking

Multi Currency Allows users to process payments in multiple currencies

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

POS Verification Support cardholder verification methods for POS transactions

Recurring Payments The ability to schedule payments at a cadence

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Integration With Accounting System Provide integration with accounting software and ERP systems

Reporting Analytics Reports and analytics created from payment data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Payoneer Reviews

Fredrick E.

Decent functionality but overly frustrating to use

Likeliness to Recommend

Pros

Cons

Isbeth R.

Make the Most of Your Money with Payoneer.

Likeliness to Recommend

Pros

Easy to deploy but lack of flexibility

Likeliness to Recommend

Pros

7
Since last award

11
Since last award

11
Since last award

Feature Ratings

Credit Card Processing

E-Commerce Integration

Security

Multi Currency

Digital Wallet Integration

POS Verification

Recurring Payments

POS Integration

Mobile Payments

Integration With Accounting System

Reporting Analytics

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Availability and Quality of Training