Paylocity Customer Reviews 2024

Paylocity

Composite Score

7.5 /10

CX Score

7.5 /10

59 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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2 Top Rated Capabilities

6 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

3
Since last award

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

15% Neutral

83% Positive

Pros

Respectful
Friendly Negotiation
Continually Improving Product
Altruistic

Feature Ratings

Average 82

Tax Form Preparation

Self Service Portal

Compensation Management

Direct Deposit

Time and Attendance

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Average 75

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.8

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.5

View Paylocity in this category (opens in a new tab)

Benefits Administration

Score 7.2

View Paylocity in this category (opens in a new tab)

Talent Management

Score 7.0

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Eric P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Lacking Usefulness of A One Stop Shop

Likeliness to Recommend

7 /10

What differentiates Paylocity from other similar products?

Very similar to most other products

What is your favorite aspect of this product?

Easy to download and understand documents and pay stubs for quick access

What do you dislike most about this product?

poor mobile features and app features

What recommendations would you give to someone considering this product?

Weight the value of how much mobile accessibility users might need.

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation
Commodity Features

Mitali C.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Excellent platform

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Its features and easy to use

What is your favorite aspect of this product?

Outstanding customer service

What do you dislike most about this product?

Nothing so far as, whenever there is a problem it is resolved right away.

What recommendations would you give to someone considering this product?

If you are considering Paylocity don't hesitate just do it and you won't regret it!

Pros

Helps Innovate
Efficient Service
Caring
Saves Time

Jack M.

Role: Human Resources
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Efficient payroll management tool

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

This HRM tool differs from other similar tools by its unique features such as having a web portal for employees where they can view assignments, events or anything else related to payroll and bonuses. Which is very useful since it is not necessary to call each person individually and inform them about changes or updates on their benefits.

What is your favorite aspect of this product?

One of the most useful features of this human resources management tool is that it allows us to store a certain amount of documents online. And you don't need to use another external tool to achieve it. I also really like the feature of being able to manage the attendance of each employee, this allows us to better track the days that they were absent and to be able to get a calculation of what their monetary income should be on the payroll.

What do you dislike most about this product?

One of the things that I don't like about this tool is its little integration with third-party tools like Google Calendar, Hotmail, Yahoo, etc. I also find that the payroll report sent to employees is not as detailed as it should be.

What recommendations would you give to someone considering this product?

This HRM service will simplify your work in which you can easily perform any type of task such as W-2 Preparation, 401 (k) Follow-up, and manage the payroll of your employees. But I also suggest contacting the sales manager of the product for better advice.

Pros

Reliable
Trustworthy
Efficient Service
Inspires Innovation

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paylocity Ratings

82 Likeliness to Recommend

87 Plan to Renew

3 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Taxation Deduction Ability to calculate and deduct appropriate taxes

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Benefits Administration

Talent Management

Paylocity Reviews

Eric P.

Lacking Usefulness of A One Stop Shop

Likeliness to Recommend

Pros

Cons

Mitali C.

Excellent platform

Likeliness to Recommend

Pros

Jack M.

Efficient payroll management tool

Likeliness to Recommend

Pros

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Feature Ratings

Tax Form Preparation

Self Service Portal

Compensation Management

Direct Deposit

Time and Attendance

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization