Paylocity Customer Reviews 2024

Paylocity

Composite Score

7.5 /10

CX Score

7.5 /10

59 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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2 Top Rated Capabilities

6 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

3
Since last award

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

15% Neutral

83% Positive

Pros

Respectful
Friendly Negotiation
Continually Improving Product
Altruistic

Feature Ratings

Average 82

Tax Form Preparation

Self Service Portal

Compensation Management

Direct Deposit

Time and Attendance

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Average 75

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.8

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.5

View Paylocity in this category (opens in a new tab)

Benefits Administration

Score 7.2

View Paylocity in this category (opens in a new tab)

Talent Management

Score 7.0

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Leslie H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great Payroll software! Intuitve and easy to use.

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

I liked how easy it was to move between tabs and find forms and pay statements.

What is your favorite aspect of this product?

It makes all the functions of time and pay tracking very easy to manage

What do you dislike most about this product?

the tabs are tiny bit clunky.

What recommendations would you give to someone considering this product?

If you are not technically adept this might present a learning curve.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Navlok G.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Good Product, Very Helpful in answering queries.

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Its easy to use and can access everything from any where.

What is your favorite aspect of this product?

Payroll and Human Resource

What do you dislike most about this product?

very good product, don't think that i dislike anything about this product.

What recommendations would you give to someone considering this product?

Please consider it. Really amazing product.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Alison M.

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Love Paylocity's Onboarding feature the most!

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Their onboarding feature is one of the best I have used. It is easy to create and add items for new hires that need to be completed. Other users can view the status of the employee in onboarding unlike other systems. They also had e-signature available before other vendors as well.

What is your favorite aspect of this product?

The onboarding feature is one of the best I have used.

What do you dislike most about this product?

The reporting could be more intuitive and easier to use.

What recommendations would you give to someone considering this product?

Great for managing employee data, payroll, and onboarding. If you are looking for the best in class reporting this is not the product for your agency.

Pros

Efficient Service
Caring
Respectful
Security Protects

Cons

Vendor's Interest First

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paylocity Ratings

82 Likeliness to Recommend

87 Plan to Renew

3 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Taxation Deduction Ability to calculate and deduct appropriate taxes

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Benefits Administration

Talent Management

Paylocity Reviews

Leslie H.

Great Payroll software! Intuitve and easy to use.

Likeliness to Recommend

Pros

Navlok G.

Good Product, Very Helpful in answering queries.

Likeliness to Recommend

Pros

Alison M.

Love Paylocity's Onboarding feature the most!

Likeliness to Recommend

Pros

Cons

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3
Since last award

Feature Ratings

Tax Form Preparation

Self Service Portal

Compensation Management

Direct Deposit

Time and Attendance

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization