Paylocity Customer Reviews 2024

Paylocity

7.6 /10

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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2 Top Rated Capabilities

6 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

83 Likeliness to Recommend

1
Since last award

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

16% Neutral

82% Positive

Pros

Respectful
Friendly Negotiation
Reliable
Performance Enhancing

Feature Ratings

Average 83

Direct Deposit

Compensation Management

Tax Form Preparation

Self Service Portal

Time and Attendance

HR Systems Interface

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Average 76

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.9

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Human Capital Management - Midmarket

Score 7.4

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Benefits Administration

Score 7.2

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Talent Management

Score 7.0

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Paylocity Reviews

Jonathan P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Features and limitations of Paylocity.

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Paylocity provides streamlined payroll processes.

What is your favorite aspect of this product?

Paylocity is user-friendly..

What do you dislike most about this product?

Paylocity is complex to learn.

What recommendations would you give to someone considering this product?

One needs to evaluate their organization's HR and payroll requirements and determine whether Paylocity will meet those needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Axelle B.

Role: Human Resources
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Has simplified the HR and Payroll process

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Our sales guy was helpful, communicative, and responsive to our questions and concerns throughout the entire process. The software developers are continually looking for user input so they may make further enhancements.

What is your favorite aspect of this product?

Paylocity is a breeze to use. Despite having no prior experience with the system, I was able to teach myself how to exploit it. In addition, the support staff is fantastic. They are quick to respond to issues and provide excellent follow-up.

What do you dislike most about this product?

It's difficult to navigate the portal. This complicates the process of keeping courses current without starting from scratch every time. There are occasions when the system's bugs cause confusion among our employees.

What recommendations would you give to someone considering this product?

The company's focus on customers is an area where Paylocity can greatly improve. When a business has paid for and installed your services, revealing so much confidential information and placing unrestricted faith in you, unanswered emails are unacceptable.

Pros

Enables Productivity
Efficient Service
Security Protects
Helps Innovate

Zach J.

Role: Human Resources
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

I enjoy the simplicity and report generation

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

The convenience of the system and the accessibility of personnel data for analysis are both features I appreciate. The fact that it can be expanded into a comprehensive HR/Payroll system for your organization is another strong point.

What is your favorite aspect of this product?

Paylocity streamlines the HR/Payroll department by centralizing all employee information in one place, facilitating the processing of multiple payrolls, and facilitating the generation of reports based on census data for all employees.

What do you dislike most about this product?

Our experiences with customer support were first frustrating and unhelpful; however, we have established productive working relationships and are receiving improved service. Equally unremarkable, but functional, is the reporting.

What recommendations would you give to someone considering this product?

Paylocity has considerably enhanced our onboarding process by consolidating various processes onto a single platform. This solution is a huge upgrade from the payroll service we were using before.

Pros

Helps Innovate
Reliable
Enables Productivity
Saves Time

Paylocity

What is Paylocity?

Company Details

Need Assistance?

Awards & Recognition

Paylocity Ratings

83 Likeliness to Recommend

1 Since last award

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

HR Systems Interface Ability to interface with the organization’s HR system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Benefits Administration

Talent Management

Paylocity Reviews

Jonathan P.

Features and limitations of Paylocity.

Likeliness to Recommend

Pros

Axelle B.

Has simplified the HR and Payroll process

Likeliness to Recommend

Pros

Zach J.

I enjoy the simplicity and report generation

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Compensation Management

Tax Form Preparation

Self Service Portal

Time and Attendance

HR Systems Interface

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization