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Paylocity

Paylocity

Composite Score
7.9 /10
CX Score
8.2 /10
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Paylocity
7.9 /10

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

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Awards & Recognition

Paylocity won the following awards in the Workforce Management - Midmarket category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

3% Negative
4% Neutral
93% Positive

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Shift Management

100

Time Capture Virtual

100

Staffing

88

Attendance Management and Policies

86

Workforce Dashboards and Reporting

86

Time Capture Physical

85

Labor Costing and Splitting

84

Absence Management

84

Rate Policies

83

Workforce Scheduling

83

Workforce Planning and Forecasting

75

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Vendor Support

84

Availability and Quality of Training

84

Business Value Created

84

Ease of Data Integration

83

Quality of Features

83

Ease of Implementation

82

Breadth of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Paylocity Reviews

Rebecca G.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great HRIS platform with solid customer service su

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Previously I worked in a multi client environment where we utilized, ADP (WFN and RUN), Gusto, Paychex, Trinet, Zenefits and Paylocity. Overall Paylocity is a solid solution if you are looking to store sensitive employee information, easy to use, and great support when you have questions. This system has a lot of power behind it, and ability to support your compliance needs for Federal and State reporting. In addition, as you become familiar with it, it becomes easy to navigate. It lacks the "clumsiness" of some of it competitors and pricing is fair to the market.

What is your favorite aspect of this product?

The ability for the system to be the complete Payroll and HR solution is the biggest advantage. From recruiting, onboarding, payroll and terminations it handles the full life cycle of your employees. It has an easy integration to benefits, allowing for automatic feeds and GL mapping. Overall it is a great system for one stop HR/Payroll needs.

What do you dislike most about this product?

Implementations can be hard depending on the size of your organization and the individual who is overseeing it. I have been fortunate that all my interactions with Paylocity have been stellar. I have however heard that with out the right specialist it can be hard and not seemless.

What recommendations would you give to someone considering this product?

Be ready to embrace the power behind the system. Utilize it to the full capacity as it is only as good as what you put into it. Make sure that you are an active member of the utilization so that what is put into the system matches what you need it to do. And never be afraid to ask questions or verify that what you are doing is correct (they have an awesome support staff who will guide you through some of the difficult set ups)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Claudia K.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Ease of Use with Great Features

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

What I love most about Paylocity is the culture of continuous improvement. They are consistently rolling out new features that are actually adding value to my existing platform with them. These aren't features just for new members or requiring a paid-for upgrade. Weekly I get an email detailing the new benefits that Paylocity brings as a truly all in one HRIS/Payroll/Benefits/LMS system. I have worked with many other platforms, but Paylocity's easy user interface and customization options makes it stand out. Let's just put it this way, part of the reason I took my current job was that the company was already using Paylocity.

What is your favorite aspect of this product?

The people in client services. No matter what my concern is, I can either email or call and get an immediate response.

What do you dislike most about this product?

The Performance Review feature can be a little clunky when you're building a new review. But once you do the steps a few times, it's not bad.

What recommendations would you give to someone considering this product?

I would highly recommend looking at their Knowledge Base (PEAK). They have great training available and it will give you wonderful insight into how Paylocity can work for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rita P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use, budget friendly.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity has most of the features of similar products without a lot of fluff. When you select the suite of products you want, they work well together. Paylocity is user-friendly and does not make you feel like you need a technical degree to navigate through the features. Help is always available and their learning module is one of the best I have used, PEAK. Overall, you get what you need for a much better price.

What is your favorite aspect of this product?

My favorite aspect is the support. I can always reach a person on the phone or through the chat feature. In addition, I can research questions through PEAK, the learning portal.

What do you dislike most about this product?

There is definitely room for improvement with the reporting features. There are a lot of reports installed but little ability to customize them. There have been some improvements, but there is a ways to go.

What recommendations would you give to someone considering this product?

I recommend making your decision and requesting a project manager. Each implementation team works well on their own but there is not one person to go to for questions overall until implementation is complete.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

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