Paylocity Customer Reviews 2025 | SoftwareReviews

Paylocity

Composite Score

7.2 /10

CX Score

7.2 /10

54 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Human Capital Management - Midmarket category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2022

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

86 Plan to Renew

79 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 72%
Negotiation and Contract:: 70%
Conflict Resolution:: 75%
Strategy & Innovation:: 69%
Service Experience:: 65%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

8% Negative

15% Neutral

77% Positive

Pros

Fair
Friendly Negotiation
Trustworthy
Generous Negotitation

Feature Ratings

Average 75

Employee Record

Position Management

Payroll Administration

Time and Attendance

Benefits Administration

Interactive Organizational Chart

Reporting and Analytics

Scheduling

Talent Acquisition

Performance Management

Workforce Planning

Vendor Capability Ratings

Average 74

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.6

View Paylocity in this category (opens in a new tab)

Payroll

Score 7.5

View Paylocity in this category (opens in a new tab)

Talent Management

Score 6.9

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Simon B.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Solid Payroll Tool!

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity has a more friendly interface and it is very intuitive, for time tracking is one of the best that I have tried.

What is your favorite aspect of this product?

I thing one of the thinks that I most like about Paylocity is the way that they collected different aspects necessary in a HR tool in a single application, it is very complete.

What do you dislike most about this product?

Sometimes the platform can have issues depending on the end user location so you need to use VPN and sometimes you can get some errors from specific browsers.

What recommendations would you give to someone considering this product?

Even thou that is a very intuitive tool, make all the Paylocity trainings they have very powerful features that could make your Payroll team more productive.

Pros

Inspires Innovation
Client Friendly Policies
Helps Innovate
Continually Improving Product

Cons

Less Effective Service

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2025

Paylocity keeps your company organized

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Russ F.

Role: C-Level
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and great service

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Cost and Service

What is your favorite aspect of this product?

Service and Reliaiblity

What do you dislike most about this product?

I can not thing of anything

What recommendations would you give to someone considering this product?

Test and re test to ensure the solution meets or exceeds your expectations

Pros

Reliable
Trustworthy
Effective Service
Caring

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paylocity Ratings

80 Likeliness to Recommend

86 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Paylocity?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Payroll

Talent Management

Paylocity Reviews

Simon B.

Solid Payroll Tool!

Likeliness to Recommend

Pros

Cons

Paylocity keeps your company organized

Likeliness to Recommend

Pros

Russ F.

Easy to use and great service

Likeliness to Recommend

Pros

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Feature Ratings

Employee Record

Position Management

Payroll Administration

Time and Attendance

Benefits Administration

Interactive Organizational Chart

Reporting and Analytics

Scheduling

Talent Acquisition

Performance Management

Workforce Planning

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization