Paylocity Customer Reviews 2024

Paylocity

Composite Score

7.5 /10

CX Score

7.4 /10

58 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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2 Top Rated Capabilities

6 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

16% Neutral

82% Positive

Pros

Respectful
Friendly Negotiation
Continually Improving Product
Reliable

Feature Ratings

Average 83

Direct Deposit

Tax Form Preparation

Self Service Portal

Compensation Management

Time and Attendance

HR Systems Interface

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Average 75

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.9

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Human Capital Management - Midmarket

Score 7.5

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Benefits Administration

Score 7.2

View Paylocity in this category (opens in a new tab)

Talent Management

Score 7.0

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Nikola S.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Paylocity is a great choice.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity features a nice payroll, HRIS, time & labor, and time off system. They create payroll terribly straightforward to try to to as everything feeds along very well. The time & labor module works very well, providing an area for worker to clock on and out and submit time off requests. They have an incredible content and great client service for finding platform issues.

What is your favorite aspect of this product?

The system is user-friendly. It’s been easy to method payroll and our workers are happy with the data they’ll access easily. I also love the recruiting module. It’ very easy to use and once we hire a candidate, it flows right into the onboarding program, that is additionally a beautiful tool.

What do you dislike most about this product?

Paylocity doesn’t have nice additional options for things like surveys, culture things like awards/communications, performance evaluations.They can not calculate lookback periods for normal rate purchase non-exempt employees. However, once using in a single state that’ not CA, payroll works very well.

What recommendations would you give to someone considering this product?

So much better than what we moved away from. All of them have some things needing attention. We never had a regular sales rep or service person before moving to Paylocity. Our sales rep continues to be substantially concerned and consistent and fair. We’ve had some changes in our service rep, however every time they get better and additional knowledgeable.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Patrick T.

Role: Finance
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

All-in-one system to help modernize payroll

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

What differentiates Paylocity from other Payroll Software is the ability to run accruals, general ledgers, and other complex financial reports from the payroll dashboard. It's so easy to preview, correct, and verify payroll prior to each payday and payroll adjustments for bonuses, promotions, and raises are automatic.

What is your favorite aspect of this product?

Viewing our history of tax deposits and periodic payments directly from Paylocity dashboard. Lets employees clock in and out from their computer or mobile device

What do you dislike most about this product?

Not powerful in tracking performance and measuring employee feedback with surveys on an ongoing basis and more formally at scheduled times.

What recommendations would you give to someone considering this product?

Through Paylocity's tools, companies can automate key tasks in areas such as payroll processing, recruiting and open enrollment and at the end of the day receive friendly and helpful customer support from Account Managers.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Leslie H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great Payroll software! Intuitve and easy to use.

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

I liked how easy it was to move between tabs and find forms and pay statements.

What is your favorite aspect of this product?

It makes all the functions of time and pay tracking very easy to manage

What do you dislike most about this product?

the tabs are tiny bit clunky.

What recommendations would you give to someone considering this product?

If you are not technically adept this might present a learning curve.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paylocity Ratings

82 Likeliness to Recommend

87 Plan to Renew

3 Since last award

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

HR Systems Interface Ability to interface with the organization’s HR system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Benefits Administration

Talent Management

Paylocity Reviews

Nikola S.

Paylocity is a great choice.

Likeliness to Recommend

Pros

Patrick T.

All-in-one system to help modernize payroll

Likeliness to Recommend

Pros

Leslie H.

Great Payroll software! Intuitve and easy to use.

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Tax Form Preparation

Self Service Portal

Compensation Management

Time and Attendance

HR Systems Interface

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization