Paylocity Customer Reviews 2025 | SoftwareReviews

Paylocity

Composite Score

7.5 /10

CX Score

7.4 /10

59 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2 Top Rated Capabilities

6 Top Rated Features

2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

86 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 74%
Negotiation and Contract:: 70%
Conflict Resolution:: 76%
Strategy & Innovation:: 71%
Service Experience:: 76%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

16% Neutral

82% Positive

Pros

Respectful
Friendly Negotiation
Continually Improving Product
Altruistic

Feature Ratings

Average 81

Tax Form Preparation

Self Service Portal

Compensation Management

Time and Attendance

Direct Deposit

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Average 75

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.6

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.2

View Paylocity in this category (opens in a new tab)

Talent Management

Score 6.9

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Andi W.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Extremely User Friendly

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Paylocity's navigation and user experience are easier and friendlier than the competition. It's wide range of features also surpasses similar products.

What is your favorite aspect of this product?

Paylocity's goal setting feature is the best aspect of this product. It keeps the user on track and accountable for their work, while also giving management eyes on what employees are prioritizing and how it connects to company wide goals.

What do you dislike most about this product?

I wish we had the option to customize our home dashboard. Some modules I personally find unnecessary while I wish other's I had quicker access to.

What recommendations would you give to someone considering this product?

Consider both the app experience and desktop experience. The app is far superior than competition and is used by employees more frequently.

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Maria t.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Paylocity Review.

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

It has good customer service. It is easy to use. It is quick and simple to implement. It is cost effective.

What is your favorite aspect of this product?

Cost effective. Quick and simple to implement. User friendly.

What do you dislike most about this product?

No dislike at the moment.

What recommendations would you give to someone considering this product?

Yes I would recommend it to others.

Pros

Reliable
Enables Productivity
Trustworthy
Inspires Innovation

William C.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great product all around!

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity is simple to use and that is what is great about it. Other similar products make things very complicated to use and are just not clear enough.

What is your favorite aspect of this product?

My favorite aspect of Paylocity is that it is simple to use! It is not designed to be over complicated and their pay stubs are very easy to read as well which is a huge plus.

What do you dislike most about this product?

I do not dislike anything about Paylocity. It works as intended and does a great job at everything it does.

What recommendations would you give to someone considering this product?

I would recommend you to choose Paylocity over its competitors since it in my opinion over-delivers on everything it offers

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

Paylocity Ratings

82 Likeliness to Recommend

86 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Paylocity?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Human Capital Management - Midmarket

Talent Management

Paylocity Reviews

Andi W.

Extremely User Friendly

Likeliness to Recommend

Pros

Maria t.

Paylocity Review.

Likeliness to Recommend

Pros

William C.

Great product all around!

Likeliness to Recommend

Pros

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Feature Ratings

Tax Form Preparation

Self Service Portal

Compensation Management

Time and Attendance

Direct Deposit

Taxation Deduction

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Vacation and Leave Tracking

Retirement Plan Tracking

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

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Ease of Customization