What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
84 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Reliable
- Respectful
- Trustworthy
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
User and Enrollment Management
Payroll Integration
Regulatory Compliance
Self Service Portal
Archiving and Reporting
Contributions and Payment Tracking
Provider Management
Claims Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Business Value Created
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Workforce Management - Midmarket
Score 7.9
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Payroll
Score 7.5
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Human Capital Management - Midmarket
Score 7.5
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Talent Management
Score 7.0
View Paylocity in this category (opens in a new tab)
Paylocity Reviews
Rita P.
- Role: Consultant
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2023
Great, affordable option for payroll, benefits.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Training modules and live training have been a valuable tool for learning Paylocity. I have several clients who implemented Paylocity, coming from other platforms. Paylocity was able to provide a smooth transition from one platform to another with minimal challenges. Clients are able to choose the training that works best for their employee population. While the end result is that everyone is paid correctly, getting to the end result is equally important.
What is your favorite aspect of this product?
My favorite aspect of the product is the training available. You can choose instructor led training or training modules. That has been so valuable in implementing Paylocity.
What do you dislike most about this product?
Reporting can be a challenge. I have submitted several requests for custom reports due to not being able to get the data I need in a format I need. The other frustrating thing is not being able to reach a specific department without going through one account manager. It would be more productive, in my opinion, to be able to reach billing or general ledger, or any other department directly.
What recommendations would you give to someone considering this product?
Be very specific with your business needs. Paylocity is capable of providing what you need as long as you communicate well. The implementation process may seem tedious, but it is necessary to get the result you desire.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Reinaldo M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2023
Great value for the price.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Value for money, integrations and ease of use.
What is your favorite aspect of this product?
Price-quality ratio. I can manage and carry out my tasks and/or my human resources processes in a single system.
What do you dislike most about this product?
Nothing negative at the moment.
What recommendations would you give to someone considering this product?
Value for money. Excellent customer service.
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Axelle B.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2023
Has simplified the HR and Payroll process
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Our sales guy was helpful, communicative, and responsive to our questions and concerns throughout the entire process. The software developers are continually looking for user input so they may make further enhancements.
What is your favorite aspect of this product?
Paylocity is a breeze to use. Despite having no prior experience with the system, I was able to teach myself how to exploit it. In addition, the support staff is fantastic. They are quick to respond to issues and provide excellent follow-up.
What do you dislike most about this product?
It's difficult to navigate the portal. This complicates the process of keeping courses current without starting from scratch every time. There are occasions when the system's bugs cause confusion among our employees.
What recommendations would you give to someone considering this product?
The company's focus on customers is an area where Paylocity can greatly improve. When a business has paid for and installed your services, revealing so much confidential information and placing unrestricted faith in you, unanswered emails are unacceptable.
Pros
- Enables Productivity
- Efficient Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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