Patriot Software

Patriot Payroll

Composite Score

8.6 /10

CX Score

8.7 /10

35 Reviews Write a Review

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What is Patriot Payroll?

With our secure online payroll system, paying your employees has never been easier. You can get started with our free payroll setup. We’ll enter your payroll, employees, and payroll tax information. If you’ve run prior payrolls earlier in the year, we’ll help you input that historical data, too.

Company Details

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Awards & Recognition

Patriot Payroll won the following awards in the Payroll category

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2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2022

Patriot Payroll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Patriot Payroll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Patriot Payroll?

3% Negative

2% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Saves Time

Feature Ratings

Average 91

Taxation Deduction

HR Systems Interface

Direct Deposit

Self Service Portal

Tax Form Preparation

Retirement Plan Tracking

Compensation Management

Vacation and Leave Tracking

Benefits Calculation

Time and Attendance

Accounting Systems Interface

Vendor Capability Ratings

Average 87

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Patriot Payroll Reviews

Biaodeng Z.

Role: Vendor Management
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Great payroll software overall. I would recommend

Likeliness to Recommend

8 /10

What differentiates Patriot Payroll from other similar products?

not sure.

What is your favorite aspect of this product?

Convenience

What do you dislike most about this product?

Customer service and support

What recommendations would you give to someone considering this product?

Improve customer service

Pros

Efficient Service
Over Delivered
Enables Productivity
Inspires Innovation

Cons

Less Effective Service
Vendor's Interest First
Commodity Features

Laurie P.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Price and Support - Five Stars

Likeliness to Recommend

10 /10

What differentiates Patriot Payroll from other similar products?

Patriot definitely cares about their customers. They have a great product that works well and their support is amazing. The reports are easy to read and understand, the integration with QBO works flawlessly and support is always there when I get stuck.

What is your favorite aspect of this product?

The general feeling of being important and cared about. My clients think it is easy to use, their price point can't be beat and their support is always helpful and caring.

What do you dislike most about this product?

There are a couple features I would love to see improved such as being able to change things about the employee without having to cancel the payroll you are currently processing. It would also be INCREDIBLE if you could turn on a feature that let you code hours by work comp code for construction companies. It would also be great if there was a feature where employees and business could enter their own information at onboarding.

What recommendations would you give to someone considering this product?

Take the leap and sign up. You won't be disappointed

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Rachel O.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Low cost, great product!

Likeliness to Recommend

10 /10

What differentiates Patriot Payroll from other similar products?

Patriot Payroll stood out to me for two huge reasons - #1 They offer a full service payroll plan at a lower cost than any other provider I researched, and #2 They offer the Wyoming Worker's Comp filing, which no one else provides. This saves me so much time and money each quarter.

What is your favorite aspect of this product?

I love that the payroll process is fast and easy. Any employee updates can be handled quickly. Running payroll takes about 15 minutes!

What do you dislike most about this product?

I don't like how much time you have to give yourself to do direct deposit payroll. If you don't run payroll on Monday, you can't have direct deposit on Friday. I wish they would move the deadline to Wednesday! This is especially tough on the holiday weeks with holidays on Monday, so that you have to run payroll the Friday before.

What recommendations would you give to someone considering this product?

Get a vendor rep to go through the full-service setup with you, or else you may end up putting in the tax calculations incorrectly. They will walk you through everything!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Patriot Payroll

What is Patriot Payroll?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Patriot Payroll Ratings

93 Likeliness to Recommend

1 Since last award

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Patriot Payroll?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Taxation Deduction Ability to calculate and deduct appropriate taxes

HR Systems Interface Ability to interface with the organization’s HR system.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Patriot Payroll Reviews

Biaodeng Z.

Great payroll software overall. I would recommend

Likeliness to Recommend

Pros

Cons

Laurie P.

Price and Support - Five Stars

Likeliness to Recommend

Pros

Rachel O.

Low cost, great product!

Likeliness to Recommend

Pros

1
Since last award

2
Since last award

Feature Ratings

Taxation Deduction

HR Systems Interface

Direct Deposit

Self Service Portal

Tax Form Preparation

Retirement Plan Tracking

Compensation Management

Vacation and Leave Tracking

Benefits Calculation

Time and Attendance

Accounting Systems Interface

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization