ParaSolution Logo Award Winner Product Badge
ParaSolution Logo Award Winner Product Badge
Premier Continuum Inc

ParaSolution

Composite Score
8.8 /10
CX Score
9.0 /10
Category
ParaSolution
8.8 /10

What is ParaSolution?

Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.

Company Details


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Awards & Recognition

ParaSolution won the following awards in the Business Continuity Management category

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ParaSolution Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ParaSolution.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ParaSolution?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Feature Ratings

Average 87

Business Impact Analysis (BIA)

90

Plan Management

90

Data Encryption

89

Import from other BCM Tools

88

Vendor Security Compliance

88

Role-Based Access

87

Import from IT Management Tools

87

GRC Integration

86

Compliance Reporting

86

Contact List

85

Mobile App Capability

85

Vendor Capability Ratings

Average 87

Vendor Support

95

Business Value Created

89

Availability and Quality of Training

88

Ease of IT Administration

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

87

Usability and Intuitiveness

85

Quality of Features

85

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

83

ParaSolution Reviews

Kim V.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

fantastic client service and support.

Likeliness to Recommend

10 /10

What differentiates ParaSolution from other similar products?

customized features and client support/service

What is your favorite aspect of this product?

templates easy to use/fill out. page d'accueil simple

What do you dislike most about this product?

list builders can get complicated

What recommendations would you give to someone considering this product?

book a meeting with Isabelle Primeau and she will propose you something according to you needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Good product, good support for DR professionals

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

Sharon H.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product and helpful team!

Likeliness to Recommend

10 /10

What differentiates ParaSolution from other similar products?

It's user friendly and very customer focused

What is your favorite aspect of this product?

We can custom features as per our requirements

What do you dislike most about this product?

There is really nothing I don't like ParaSolution

What recommendations would you give to someone considering this product?

User friendly and easy to use. Taylored to suit different requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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