ParaSolution Logo Award Winner Product Badge
ParaSolution Logo Award Winner Product Badge
Premier Continuum Inc

ParaSolution

Composite Score
8.8 /10
CX Score
9.0 /10
Category
ParaSolution
8.8 /10

What is ParaSolution?

Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.

Company Details


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Awards & Recognition

ParaSolution won the following awards in the Business Continuity Management category

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ParaSolution Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ParaSolution.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ParaSolution?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Feature Ratings

Average 87

Business Impact Analysis (BIA)

90

Plan Management

90

Data Encryption

89

Import from other BCM Tools

88

Vendor Security Compliance

88

Role-Based Access

87

Import from IT Management Tools

87

GRC Integration

86

Compliance Reporting

86

Contact List

85

Mobile App Capability

85

Vendor Capability Ratings

Average 87

Vendor Support

95

Business Value Created

89

Availability and Quality of Training

88

Ease of IT Administration

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

87

Usability and Intuitiveness

85

Quality of Features

85

Breadth of Features

85

Ease of Customization

84

Ease of Data Integration

83

ParaSolution Reviews

Otieno G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

My Experience Using ParaSolution

Likeliness to Recommend

9 /10

What differentiates ParaSolution from other similar products?

When it comes to business continuity, ParaSolution offers great capabilities and its is configurable to meet different business needs

What is your favorite aspect of this product?

Using ParaSolution is easy and the software is super affordable The support is great and helps when it comes to customization

What do you dislike most about this product?

I have not had any serious malfunctioning worth mentioning

What recommendations would you give to someone considering this product?

I recommend ParaSolution as it is affordable and offers great features

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Monika K.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great platform with outstanding support.

Likeliness to Recommend

10 /10

What differentiates ParaSolution from other similar products?

The program is robust and offers lots of versatility. The software's layout makes it very simple to modify your BCP and BIAs. It has excellent support personnel that has received BCI training to best explain the demands of the company. The appearance and feel are really natural. Fantastic interface and another useful feature is the capacity to generate customized MS-compatible documentation.

What is your favorite aspect of this product?

I like the product's simplicity, which makes for a fantastic end-user experience. The degree of customization offered guarantees a solution that is suited to an organization's requirements. Excellent data mining capabilities and enhanced reporting, notably via dashboards, are made possible by the product's ability to interface and interact with other platforms.

What do you dislike most about this product?

The solution does not allow for simultaneous editing of the same document by many people. There might be restrictions on what the product can give in some exceptional cases. The platform is not as eye-catching in appearance as some of the other possibilities. The Menu should be more organized and user-friendly.

What recommendations would you give to someone considering this product?

The product is properly designed, scalable, and manageable. The capability for managing workflows is quite helpful. The vendor constantly seemed to go above and beyond to make sure we were happy. It is the answer that can handle every single one-pager occurrence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best for business management.

Likeliness to Recommend

10 /10

What differentiates ParaSolution from other similar products?

When it comes to all facets of business continuity plan and all related disciplines, ParaSolution offers unparalleled flexibility and customization. Customer service is flexible and problem-solving focused, and it is always ready to meet any business demands. I adore how easy the solution is to use for individuals who don't spend a lot of time with it.

What is your favorite aspect of this product?

The range of modifications that can be put into place to enhance the experience of users based on their unique demands. The commitment of the service and design teams to continually push the envelope in order to accommodate business needs. The supplier's hands-on approach and constant sharing of their finest techniques and lessons learned with us helped us in every way.

What do you dislike most about this product?

High-complexity adjustments may become difficult over time if they are not well described and properly supported. It can have some issues with the new release, but we always provide support for it in IT.

What recommendations would you give to someone considering this product?

Although having an internal application is quite simple, getting a routine release from those experts and simply updating our staff is much simpler. The program is simple to use and has a reduced learning curve from the user's perspective due to the flexibility to change the design of data collecting and template reports.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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