PandaDoc Inc

PandaDoc eSignature

Composite Score

8.4 /10

CX Score

8.4 /10

43 Reviews Write a Review

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What is PandaDoc eSignature?

Take the work out of paperwork with better electronic signatures. Seamlessly send and collect legally-binding eSignatures on any device with PandaDoc.

Company Details

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Awards & Recognition

PandaDoc eSignature won the following awards in the Electronic Signature category

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3 Top Rated Capabilities

3 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

4 Top Rated Capabilities

1 Top Rated Features

2022

PandaDoc eSignature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc eSignature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

4
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 82%
Conflict Resolution:: 92%
Strategy & Innovation:: 85%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc eSignature?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Fair

Feature Ratings

Average 91

E-Signatures

Cloud/On-Prem/Hybrid Deployment

User-Friendly

Security

Digital Signature

Mobile

Audit Trail

Customizable Branding

Notifications

Workflow

Regulatory Compliance

Vendor Capability Ratings

Average 89

Ease of Customization

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

PandaDoc eSignature Reviews

Cindy R.

Role: Operations
Industry: Biotechnology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates PandaDoc eSignature from other similar products?

Offers more features

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Cost and having to justify how this would be the best fit for the entire organization

What recommendations would you give to someone considering this product?

Survey your end users prior to changing any software applications to ensure it is a great fit for all that are involved not just one particular business operation.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Lyda Norsworthy B.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Helpful product.

Likeliness to Recommend

8 /10

What differentiates PandaDoc eSignature from other similar products?

not sure but it seems to be user friendly which is important

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

nothing, well, maybe the cost could be less. Maybe have a trial run with it before purchasing.

What recommendations would you give to someone considering this product?

doesn't hurt to try it

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Mark V.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Very easy to use!

Likeliness to Recommend

5 /10

What differentiates PandaDoc eSignature from other similar products?

Cost and flexibility

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Do a cost benefit...it makes sense.

Pros

Enables Productivity
Reliable
Trustworthy
Efficient Service

Cons

Vendor's Interest First
Leverages Incumbent Status

PandaDoc eSignature

What is PandaDoc eSignature?

Company Details

Need Assistance?

Awards & Recognition

PandaDoc eSignature Ratings

87 Likeliness to Recommend

4 Since last award

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love PandaDoc eSignature?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Security Software provides appropriate data and access security.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Audit Trail View all previous activity including any recent edits and user access.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

PandaDoc eSignature Reviews

Cindy R.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Lyda Norsworthy B.

Helpful product.

Likeliness to Recommend

Pros

Mark V.

Very easy to use!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

E-Signatures

Cloud/On-Prem/Hybrid Deployment

User-Friendly

Security

Digital Signature

Mobile

Audit Trail

Customizable Branding

Notifications

Workflow

Regulatory Compliance

Vendor Capability Ratings

Ease of Customization

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration